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- Tasks: Support vulnerable adults in achieving independence through tailored assistance and life skills training.
- Company: Join One YMCA, a community-focused organisation making a real impact across Herts, Beds, and Bucks.
- Benefits: Enjoy flexible working, health cash plans, discounts, and additional leave for birthdays and wellbeing.
- Why this job: Be part of a compassionate team dedicated to empowering individuals and transforming lives in your community.
- Qualifications: Experience in supporting vulnerable adults and strong communication skills are essential.
- Other info: Apply now—interviews may happen on a rolling basis!
The predicted salary is between 28800 - 43200 £ per year.
This is a Permanent, Full Time vacancy that will close in 21 days at 23:59 BST.
Are you passionate about supporting vulnerable adults to achieve greater independence? Do you have experience working in supported accommodation or with individuals facing housing challenges? If so, we’d love to hear from you. We’re expanding our Transitional Service Support Team at Charter House from 4 to 6 staff members, and we’re looking for two compassionate, proactive, and team-oriented individuals to join us as Supported Housing Officers.
As a Supported Housing Officer, you’ll play a key role in delivering person-centred support to residents in our Transitional Stage (Stage 3) accommodation—supporting around 107 bed spaces. With a team of six support workers, each officer will manage a caseload of approximately 18 residents, providing tailored support to help them build independence and prepare for long-term housing.
Your responsibilities will include:
- Delivering 4–6 hours of support per resident each week
- Building trusting relationships and identifying individual strengths and goals
- Supporting residents with life skills, tenancy sustainment, and future planning
- Collaborating with internal teams and external partners to maximise outcomes
- Maintaining accurate records and contributing to service development
We’re seeking individuals who:
- Have experience supporting vulnerable adults in a housing or community setting
- Are empathetic, resilient, and committed to empowering others
- Can work flexibly across a 7-day rota
- Are team players with strong communication and organisational skills
We may interview on a rolling basis, so don’t delay—submit your application now. An Enhanced DBS check will be required for this role. We look forward to welcoming you to the team!
One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. Our dedicated Housing teams provide safe, affordable places to live that feel like home and focus on community spirit and togetherness. Our approach to support is based on strengths, and our residents are always at the core of their own support plans. The support they receive reflects their aspirations to access education, training, employment and volunteering, their future housing needs, and addresses any physical and mental wellbeing needs. Our aim is to empower residents to gain the tools and skills that enable stability, independent living, promising futures, and connection to their communities.
Our Values:
- We champion RESPECT so everyone can belong
- We show COMPASSION so everyone can contribute
- We inspire GROWTH so everyone can thrive
Health Cash Plan covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.
EAP & Doctorline provides confidential help and advice line (24 hours) on medical, legal, and domestic issues.
Rewards & Discounts offer special offers from hundreds of leading online and high street retailers & discounts on gym memberships.
Birthday and Wellbeing day off includes one additional leave day for every year of service up to 5 days.
Leave & Support provides support for your child, IVF treatment, and through challenging times.
Training & Development with a clear pathway for you to grow.
Supported Housing Officer employer: YMCA England & Wales
Contact Detail:
YMCA England & Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Familiarise yourself with the principles of person-centred support. Understanding how to tailor your approach to meet individual needs will be crucial in this role, so think about examples from your past experience that demonstrate this.
✨Tip Number 2
Network with professionals in the housing and support sector. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide insights into the job and may even lead to referrals.
✨Tip Number 3
Research One YMCA and its values thoroughly. Be prepared to discuss how your personal values align with theirs, especially around respect, compassion, and growth, as this will show your commitment to their mission.
✨Tip Number 4
Prepare to discuss your experience with vulnerable adults in detail. Think about specific challenges you've faced and how you overcame them, as well as any successful outcomes you've achieved in previous roles.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting vulnerable adults and working in housing or community settings. Use specific examples that demonstrate your empathy, resilience, and commitment to empowering others.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping individuals achieve independence. Mention your understanding of the role's responsibilities and how your skills align with the needs of the Transitional Service Support Team.
Showcase Relevant Skills: In your application, emphasise your strong communication and organisational skills. Provide examples of how you've built trusting relationships and supported individuals in achieving their goals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at YMCA England & Wales
✨Show Your Passion for Supporting Vulnerable Adults
Make sure to express your genuine passion for helping vulnerable adults during the interview. Share personal experiences or stories that highlight your commitment to empowering others and how you’ve made a positive impact in similar roles.
✨Demonstrate Your Experience with Housing Challenges
Be prepared to discuss your previous experience working in supported accommodation or with individuals facing housing challenges. Provide specific examples of how you’ve successfully supported residents in building their independence and overcoming obstacles.
✨Highlight Your Teamwork and Communication Skills
As a Supported Housing Officer, collaboration is key. Talk about your ability to work effectively within a team and communicate with various stakeholders. Share examples of how you’ve worked with internal teams or external partners to achieve positive outcomes for residents.
✨Prepare Questions About the Role and Organisation
Show your interest in the position by preparing thoughtful questions about the role, the team, and the organisation's mission. This not only demonstrates your enthusiasm but also helps you assess if the role aligns with your values and career goals.
