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For Companies At a Glance
- Tasks: Lead a passionate team to create unforgettable customer experiences in luxury retail.
- Company: Fraser Hart is dedicated to delivering exceptional luxury shopping experiences and making customers feel special.
- Benefits: Enjoy bonuses, generous discounts, increased annual leave, and mental health support.
- Why this job: Join a vibrant team, develop your leadership skills, and make a real impact in luxury retail.
- Qualifications: Customer service experience, proven leadership skills, and a passion for jewellery and watches are essential.
- Other info: Full training provided, with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Join Fraser Hart as an Assistant Manager and Lead Our Store to Success. At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.
YOU ARE
- Passionate about delivering outstanding experiences to our customers.
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- A team player who helps and supports your colleagues when needed.
- A great communicator with excellent interpersonal skills.
- Proactive with a positive can-do attitude.
- A fast learner who is keen to embrace new challenges.
- A person who has customer service experience to enhance your ability to create outstanding customer interactions.
- Proven leadership skills with the ability to motivate and inspire a team.
- Experienced in managing and developing team members to achieve their full potential.
- Strong in decision-making and problem-solving abilities.
IN OUR STORE, YOU WILL
- Lead and inspire the store team to create great customer experiences.
- Share your passion for our products with our customers.
- Consistently achieve personal and team sales targets and key performance targets.
- Live by our values (passion, teamwork, respect and trust, positivity, love learning).
- Create a luxury retail environment with high standards of visual merchandising and replenishment.
- Provide coaching and development to team members to enhance their skills and performance.
- Manage store operations efficiently and effectively.
WHAT’S IN IT FOR YOU
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- An excellent bonus scheme based on store performance
- A generous discount scheme for you, your family, and friends
- Annual leave that will increase with length of service
- Holiday purchase scheme
- Contributory pension scheme
- Uniform allowance
- Refer a candidate scheme
- Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured
- Bike to work scheme
- A volunteer day with a charity of your choice
Join us as an Assistant Manager and develop your luxury retail career with Fraser Hart. Fraser Hart is an equal opportunities employer.
Contact Detail:
Fraser Hart Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Maidstone
✨Tip Number 1
Familiarise yourself with Fraser Hart's product range, especially jewellery, diamonds, and watches. Being knowledgeable about the products will not only help you connect with customers but also demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed team members in previous roles. This will highlight your ability to inspire others, which is crucial for the Assistant Manager position.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being a great communicator is key to creating outstanding customer experiences, so be ready to demonstrate this in your interactions.
✨Tip Number 4
Research Fraser Hart's values and think about how you embody them in your work. Be prepared to discuss specific instances where you've demonstrated passion, teamwork, and positivity, as these traits are essential for success in this role.
We think you need these skills to ace Assistant Manager Maidstone
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Assistant Manager position at Fraser Hart. Tailor your application to highlight how your skills and experiences align with their requirements.
Craft a Compelling CV: Your CV should reflect your customer service experience and leadership skills. Use specific examples to demonstrate how you've motivated teams and created outstanding customer interactions in previous roles.
Write a Personalised Cover Letter: In your cover letter, express your passion for jewellery and luxury retail. Mention why you want to work at Fraser Hart specifically and how you can contribute to their mission of delivering exceptional customer experiences.
Showcase Your Interpersonal Skills: During the application process, emphasise your communication and teamwork abilities. Provide examples of how you've successfully collaborated with colleagues and resolved customer issues in the past.
How to prepare for a job interview at Fraser Hart Limited
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for jewellery, diamonds, and watches during the interview. Share personal experiences or stories that highlight your love for these products, as this will resonate with Fraser Hart's commitment to delivering a luxury shopping experience.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your colleagues or resolved conflicts, showcasing your ability to inspire and develop others, which is crucial for the Assistant Manager role.
✨Emphasise Customer Service Experience
Highlight your previous customer service roles and how they have shaped your approach to creating outstanding customer interactions. Be ready to discuss how you would handle challenging customer situations while maintaining a positive attitude.
✨Prepare for Situational Questions
Anticipate questions that assess your decision-making and problem-solving abilities. Think of scenarios where you had to make quick decisions or solve problems effectively, and be prepared to explain your thought process and the outcomes.
