At a Glance
- Tasks: Join us as a Service Technician apprentice, diagnosing vehicle faults and ensuring top-notch service.
- Company: Waylands Volvo Oxford is dedicated to delivering exceptional customer service and automotive expertise.
- Benefits: Enjoy hands-on training, mentorship, and the chance to work with cutting-edge vehicle technology.
- Why this job: This role offers a dynamic environment, career progression, and the opportunity to work with diverse vehicles.
- Qualifications: GCSEs in English and Maths (grades 9-4) or equivalent are required; predicted grades accepted.
- Other info: Apply early as we may close applications once we receive enough candidates.
The Service department is vital to the success of our business. From right first-time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults.
- Testing of parts and systems to ensure correct working.
- Following checklists to ensure all critical parts of vehicles are examined.
- Carrying out bumper to bumper overview, service, and inspection.
- Maintenance of electronic systems including on-board entertainment systems.
- Completion of legible and accurate paperwork for the customers and centres records.
- Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Training provided: Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
- Level 2 Apprenticeship Standard in Autocare Technician
- Certificate in Automotive Refrigerant Handling
- Level 2 qualification for safe isolation of electric and hybrid vehicles
- Brand specific certifications
- Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Desired skills: Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Future prospects: Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.
Minimum entry requirements: GCSE grades 9 – 4 (A – C) or equivalent in English and Maths. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – C or above in English and Maths. 'Equivalent' grades include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland). We accept predicted grades and conditional offers can be made based on predicted grades.
Please note: The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions. As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.
English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths and as such the entry grade criteria as advertised still applies.
The closing date for this vacancy is 9th May and interviews are expected to be held 28th May. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
Job Types: Full-time, Apprenticeship
Pay: £302.00 per week
Schedule: Monday to Friday, Weekend availability
Work Location: In person
Waylands Volvo Oxford Service Technician Apprenticeship Waylands employer: Volvo Apprenticeships
Contact Detail:
Volvo Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waylands Volvo Oxford Service Technician Apprenticeship Waylands
✨Tip Number 1
Familiarise yourself with the latest automotive technologies, especially hybrid and electric systems. This knowledge will not only impress during interviews but also show your genuine interest in the field.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of how you've tackled challenges in the past. This could be from school projects or personal experiences related to vehicles.
✨Tip Number 3
Engage with the Waylands Volvo community on social media or forums. This can help you understand their values and culture, which you can reference in your discussions during the interview.
✨Tip Number 4
Showcase your enthusiasm for learning by discussing any relevant courses or workshops you've attended. This demonstrates your commitment to personal and professional growth in the automotive industry.
We think you need these skills to ace Waylands Volvo Oxford Service Technician Apprenticeship Waylands
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Technician/Mechanic apprentice. Familiarise yourself with the skills and tasks mentioned in the job description, such as using diagnostic equipment and maintaining electronic systems.
Tailor Your CV: Craft your CV to highlight relevant skills and experiences that align with the apprenticeship. Emphasise any previous experience in customer service, teamwork, or technical roles, and ensure your enthusiasm for the automotive industry shines through.
Write a Compelling Cover Letter: Your cover letter should express your passion for the automotive field and your eagerness to learn. Mention specific skills like problem-solving and attention to detail, and explain why you want to join Waylands Volvo Oxford specifically.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Volvo Apprenticeships
✨Show Your Passion for Vehicles
Make sure to express your enthusiasm for the automotive industry during the interview. Talk about any personal projects or experiences that demonstrate your interest in vehicle engineering, whether it's working on cars, following automotive trends, or even just a love for driving.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've used logic and problem-solving skills. Think of situations where you identified a fault or resolved an issue, as this will show your potential employer that you can handle the technical challenges of the role.
✨Highlight Teamwork and Communication
Since teamwork is crucial in a service department, be ready to share experiences where you've successfully worked as part of a team. Emphasise your communication skills and how they contribute to excellent customer service, which is vital for this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about the training programme, opportunities for progression, or the types of vehicles you'll be working on. It shows your genuine interest in the apprenticeship and the company.