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- Tasks: Provide a range of facials, manicures, and body treatments to ensure guests have an amazing experience.
- Company: Join The Alexander Hotel Collection, a prestigious group of quality hotels just outside London.
- Benefits: Enjoy 4-5 weeks holiday, attendance bonuses, discounted hotel stays, and free uniform.
- Why this job: Kickstart your beauty career in a luxurious spa with excellent training and progression opportunities.
- Qualifications: NVQ Level 2 and 3 in Beauty Therapy or equivalent is essential.
- Other info: Work in a stunning spa environment with a supportive team and great facilities.
The predicted salary is between 19300 - 22700 £ per year.
Join to apply for the Spa Therapist 32 hours role at The Alexander Hotel Collection.
Rowhill Grange Hotel & Utopia Spa, Top Dartford Road, Wilington, Dartford, Kent, DA2 7QH
Salary: £20,317.44 + £1,600 bonus (£21,917.44 OTE) + monthly service charge payment
- Attendance bonus
- 10% retail commission
- Retail bonus
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Free uniform
You will also benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
The Place: An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings.
Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels, a private collection of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.
The Role: A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience. Our 25 therapists are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match.
As a Spa Therapist you will:
- Offer a full range of technical facial and body treatments during your shift
- Meet and greet the client on arrival
- Complete client consultation cards/information
- Take the guest through the customer journey
- Explain the treatment to be performed
- Ensure the treatment is offered to the clients' requirements
- Discuss retail products and beauty regime to enhance guests' experience following their treatment
- Offer refreshments in the relaxation area on conclusion of the treatment
- Liaise with Spa Receptionists to ensure correct billing
Requirements:
- Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm
- 32 hrs over 4 days including weekend shifts
- NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
- Completion of a trade test with the Spa Manager prior to recruitment
Spa Therapist 32 hours employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist 32 hours
✨Tip Number 1
Familiarise yourself with the specific treatments offered at Utopia Spa. Knowing the details about facials, manicures, and body treatments will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Network with current or former employees of The Alexander Hotel Collection. They can provide valuable insights into the company culture and what the hiring managers are looking for in a Spa Therapist.
✨Tip Number 3
Prepare to discuss your customer service skills and how you ensure an amazing experience for clients. Highlight any previous roles where you excelled in client interactions, as this is crucial for the role.
✨Tip Number 4
Be ready to demonstrate your technical skills through a trade test. Practise your techniques beforehand so you can showcase your abilities confidently when meeting with the Spa Manager.
We think you need these skills to ace Spa Therapist 32 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the Spa Therapist position. Tailor your application to highlight relevant skills and experiences that match what The Alexander Hotel Collection is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ Level 2 and Level 3 Beauty Therapy qualifications or equivalent. If you have completed a trade test, mention it as well, as this is essential for the role.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for beauty therapy and customer service. Share any previous experience in similar roles and how it has prepared you for this position at The Alexander Hotel Collection.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Alexander Hotel Collection
✨Show Your Passion for Spa Therapy
Make sure to express your enthusiasm for spa therapy during the interview. Talk about what drew you to this profession and why you want to work at The Alexander Hotel Collection specifically. A genuine passion can set you apart from other candidates.
✨Prepare for a Trade Test
Since a trade test with the Spa Manager is part of the recruitment process, practice your techniques beforehand. Be ready to demonstrate your skills in facials, manicures, and body treatments, as this will showcase your competence and confidence.
✨Understand the Customer Journey
Familiarise yourself with the customer journey in a spa setting. Be prepared to discuss how you would greet clients, complete consultation cards, and ensure they have an amazing experience. This knowledge shows that you prioritise guest satisfaction.
✨Discuss Retail Knowledge
Be ready to talk about retail products and beauty regimes that enhance guests' experiences. Understanding the products offered at Utopia Spa and being able to recommend them can demonstrate your commitment to providing a holistic service.
