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- Tasks: Provide exceptional customer service and manage aftersales in a dynamic team environment.
- Company: Join Specsavers Runcorn, a leader in customer care and community-focused healthcare.
- Benefits: Enjoy flexible hours, 33 days holiday, and a performance-based bonus scheme.
- Why this job: Grow personally and professionally while making a real impact on customer experiences.
- Qualifications: Must be a qualified and GOC registered Dispensing Optician.
- Other info: Opportunities for leadership development and a supportive team culture await you.
The predicted salary is between 30000 - 42000 £ per year.
Location: Runcorn
Salary: competitive depending on experience
Working Hours: Full-Time including one weekend day per week
Experience Level: Must have a GOC registration number.
Your future is clear at Specsavers Runcorn, where there’s always something exciting ahead. Come and join our accomplished team as a Dispensing Optician at Specsavers Runcorn, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.
Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.
We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.
What’s on offer?
- A highly-rewarding performance-based bonus scheme
- Flexible work life balance
- 33 days holiday
- Exceptional clinical and professional development opportunities
- Fees paid for
- Social team
The Role in a Nutshell:
- Ensure that you provide good levels of customer service to customers at all times.
- Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
- Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
- Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.
Then there’s you
Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.
For more information, please call me on 07701233030 or email me at saaima.patel@specsavers.com
Dispensing Optician employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service ethos. Understanding their commitment to exceptional patient care will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Specsavers Runcorn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your clinical judgement and hands-on experience in detail. Be ready to share specific examples of how you've provided excellent customer care and resolved issues in previous roles.
✨Tip Number 4
Show enthusiasm for professional development opportunities. Mention any interest in leadership roles or additional training, as this aligns with Specsavers' focus on growth and development within their team.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dispensing Optician at Specsavers Runcorn. Highlight your relevant experience and how it aligns with their focus on customer care and teamwork.
Tailor Your CV: Customise your CV to reflect your GOC registration and any relevant experience in customer service or optical dispensing. Emphasise your clinical judgment and ability to work collaboratively with a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your desire to grow within the company. Mention specific examples of how you've contributed to team success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the optical field.
How to prepare for a job interview at Specsavers
✨Showcase Your GOC Registration
Make sure to bring your GOC registration number to the interview. This is a crucial requirement for the role, and demonstrating your compliance will show that you are serious about your qualifications.
✨Emphasise Customer Care Experience
Since the role focuses heavily on customer service, be prepared to discuss specific examples of how you've provided exceptional care in previous positions. Highlight any situations where you went above and beyond for a customer.
✨Demonstrate Team Collaboration Skills
As a Dispensing Optician, you'll need to work closely with Optometrists and other team members. Share experiences that illustrate your ability to collaborate effectively and contribute to a positive team environment.
✨Express Your Desire for Professional Growth
Specsavers values personal and professional development. Be ready to discuss your career aspirations and how you see yourself growing within the company, especially regarding leadership opportunities.
