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- Tasks: Create magical jewellery experiences by expertly welding pieces for customers.
- Company: A&M is a revolutionary jewellery brand focused on community and sustainability.
- Benefits: Earn £16 p/h plus commission, with flexible hours and a supportive culture.
- Why this job: Join a values-driven team that celebrates growth and inspires creativity in a fast-paced environment.
- Qualifications: Experience in welding or jewellery, strong customer service skills, and a passion for innovation.
- Other info: Enjoy a unique interview process with feedback at every stage to support your growth.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: We’re a values-driven company that thrives on growth, celebration, and breaking boundaries. If you’re adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you’ll thrive here at A&M.
Location: Harrods Concession, Notting Hill and Spitalfields, London.
Hours: 7, 12 & 18 hours per week.
Salary & Benefits: £16 p/h + commission.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Jeweller Mission: To create memorable and engaging welding experiences, offering exceptional professionalism with the customer at the heart of the journey.
How you’ll drive success:
- As a leader in your field you will consistently deliver an experience aligned with all our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovation.
- Deliver a world class experience like no other, establishing a personal connection with new and existing customers.
- Expertly use the welding machine to seamlessly attach bracelets, anklets and rings to our customers, making it a magical experience.
- You have the ability to be adaptable and genuine in more sentimental appointments.
- An exceptional knowledge of our product, and welding services, with a strong presence on the shop floor.
What you’ll need to thrive:
- Being a values champion and brand ambassador, our values and mission resonate with you personally.
- You have previous experience with welding, soldering or working with jewellery, as well as a true passion for customer experience.
- You’re a strong problem solver, with the ability to be adaptable and respond effectively to change.
- You’re naturally curious, always looking to break boundaries and inspire those around you.
The Interview Process and Candidate Experience:
- Life Story & Values - a 30 min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
- Interview with Store Manager - a 30 min video call for you to meet your Store Manager and discuss your skill-set and experience for the role.
- In-Store Technical Interview - you’ll meet one of our Jeweller Mentors to discuss your experience and try out our welding machine.
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Jeweller Retail · Harrods Concession employer: Astrid & Miyu Ltd.
Contact Detail:
Astrid & Miyu Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jeweller Retail · Harrods Concession
✨Tip Number 1
Familiarise yourself with A&M's core values and mission. During your interviews, be prepared to discuss how your personal values align with theirs, as they are looking for candidates who resonate with their culture.
✨Tip Number 2
Showcase your adaptability and problem-solving skills. Think of specific examples from your past experiences where you successfully navigated challenges or changes, as this will demonstrate your fit for their fast-paced environment.
✨Tip Number 3
Prepare to discuss your technical skills in welding and soldering. Be ready to explain your experience and any relevant techniques you've mastered, as this will be crucial during the in-store technical interview.
✨Tip Number 4
Engage with the brand on social media or through community events. This not only shows your genuine interest in A&M but also gives you insights into their customer interactions and current trends in the jewellery industry.
We think you need these skills to ace Jeweller Retail · Harrods Concession
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with A&M's mission and values. Highlight how your personal values align with theirs in your application to show that you are a good cultural fit.
Showcase Relevant Experience: Emphasise any previous experience with welding, soldering, or working with jewellery. Be specific about your skills and how they relate to the role of Jeweller Retail.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for customer experience and your adaptability in fast-paced environments. Use examples from your past to illustrate your points.
Prepare for Interviews: Anticipate questions related to A&M's core values and your experience. Practice discussing your skills and how you can contribute to creating memorable customer experiences.
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with A&M's core values and mission. They are looking for candidates who resonate with their commitment to sustainability and customer experience, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Technical Skills
Since the role involves using a welding machine, it's crucial to demonstrate your previous experience with welding or soldering. Be ready to share specific examples of your technical skills and how you've applied them in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to pivot quickly or resolve a customer issue effectively, and be ready to explain your thought process and the outcome.
✨Engage with the Interviewers
During the interviews, especially the video calls, make sure to engage actively with your interviewers. Ask insightful questions about the company culture and the team dynamics, showing your genuine interest in becoming part of their community.
