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- Tasks: Support victims of domestic abuse with assessments, safety planning, and emotional support.
- Company: Join TLC: Talk Listen Change, a leading provider of domestic abuse services in Greater Manchester.
- Benefits: Enjoy flexible working, generous leave, professional development, and wellness days.
- Why this job: Make a real impact in people's lives while working in a supportive, diverse team.
- Qualifications: Experience in domestic abuse support, strong communication skills, and knowledge of safeguarding procedures required.
- Other info: This role is hybrid, with a focus on teamwork and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Domestic Abuse Support Worker to join our team and work within Manchester City Council's multi-disciplinary Thriving Families Service. The role involves providing one-to-one support to adult victims/survivors of domestic abuse, within families where safeguarding concerns have been identified.
In this role you will complete and regularly review risk and needs assessments with victims/survivors of domestic abuse. You will liaise with partner agencies, actively contributing to multi-agency plans and risk management/safeguarding procedures. You will carry out a large and varied range of practical support which may include safety planning, advocacy and explaining legal and civil options available. We also offer emotional support to those people we work with, encouraging and supporting them to rebuild lost confidence and self-esteem. Using a trauma-informed approach you will place the people we are supporting at the centre of your work.
As part of the Thriving Families Model, you will be co-locating at Harpurhey District Centre, 6 Moston Lane, Manchester, M9 4DD and working within a multi-disciplinary team.
About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children. Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. You will have experience in working with clients on issues of domestic abuse, providing one-to-one support and advice, managing your own workload and administration, and assessing the safety needs of clients. You have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.
You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using electronic case management systems. Flexible and willing to work evenings, you can travel independently. Additionally, you have an understanding of the legal options available to clients, the child protection system, and services for those experiencing domestic abuse. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, mental health, child protection, or family support, is desirable. Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.
About us
TLC: Talk Listen Change provide a range of domestic abuse services for perpetrators, victims-survivors and their families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support. We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Key information
- Locations: Hybrid, Greater Manchester
- Role Type: Permanent
- Working Hours: Full-Time
To apply for this role: Please click the link for further information on the role and how to apply.
More about this role
- Closing Date: Sunday 15th June 2025 at 12:00pm
- Anticipated Interviews Week Commencing: Monday, June 23, 2025 - 12:00
Employee Benefits:
- Annual ‘Continuous Professional Development’ allowance
- Generous annual leave entitlement including:
- Additional December leave (Subject to yearly board approval)
- Birthday leave
- Health & Wellbeing Day
- EDI focused Volunteering Day
- Access to Employee Assistance Programme
- Access to Cycle to Work scheme
- Paid 30-minute lunch-break & flexible working approach
- Access to social activities hosted by Bruntwood.
Flexible Working Options: Remote Working
Would You Consider A Job Share For The Role?: Yes
Domestic Abuse Support Worker - Thriving Families employer: Action Together
Contact Detail:
Action Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Abuse Support Worker - Thriving Families
✨Tip Number 1
Familiarise yourself with the specific challenges faced by victims of domestic abuse. Understanding the nuances of their experiences will help you connect better during interviews and demonstrate your commitment to supporting them.
✨Tip Number 2
Network with professionals in the field of domestic abuse support. Attend relevant workshops or seminars to meet people who work in similar roles, as they can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Stay updated on current legislation and best practices related to domestic abuse. Being knowledgeable about legal options and safeguarding procedures will not only boost your confidence but also show your dedication to the role.
✨Tip Number 4
Prepare to discuss your experience with multi-agency collaboration. Highlight any past roles where you worked alongside social workers or other professionals, as this is crucial for the Domestic Abuse Support Worker position.
We think you need these skills to ace Domestic Abuse Support Worker - Thriving Families
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Domestic Abuse Support Worker position. Familiarise yourself with the Thriving Families Service and the specific needs of the role.
Tailor Your CV: Customise your CV to highlight relevant experience in domestic abuse support, risk assessment, and multi-agency collaboration. Use specific examples that demonstrate your skills and understanding of the issues faced by victims and survivors.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting victims of domestic abuse. Address how your background aligns with the values of TLC: Talk Listen Change and mention any relevant qualifications or experiences that make you a strong candidate.
Showcase Your Skills: In your application, emphasise your organisational skills, ability to work independently, and experience with electronic case management systems. Mention any additional languages you speak or group work skills that could benefit the role.
How to prepare for a job interview at Action Together
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid understanding of the responsibilities and expectations of a Domestic Abuse Support Worker. Familiarise yourself with the Thriving Families Model and how it operates within Manchester City Council.
✨Showcase Your Experience
Be prepared to discuss your previous experience in supporting victims of domestic abuse. Highlight specific examples where you've successfully managed cases, conducted risk assessments, or collaborated with other agencies.
✨Demonstrate Empathy and Communication Skills
This role requires strong interpersonal skills. During the interview, convey your ability to communicate effectively with clients and colleagues. Share examples of how you've provided emotional support and built trust with those you've worked with.
✨Familiarise Yourself with Legal and Safeguarding Procedures
Make sure you are up-to-date with the legal options available for victims of domestic abuse and the child protection system. Being knowledgeable about these areas will show your commitment to safeguarding and your readiness for the role.
