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For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for customers.
- Company: Join Mamas & Papas, an award-winning retailer dedicated to families and inclusivity.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Why this job: Be part of a caring team that celebrates diversity and makes lasting memories.
- Qualifications: Retail supervisor experience and a passion for customer satisfaction are essential.
- Other info: Flexible hours available; apply easily with a quick CV upload.
The predicted salary is between 24000 - 36000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Stockton store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience. This Store Supervisor opportunity covers 24-40 hours per week, including either Saturdays, Sundays, or both.
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form.
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
We're Award Winning!!
- FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"
- WINNERS: 2023 Retail Week - "Best Retailer" under £250m
- WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Retail Store Supervisor employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully led a team or improved customer service. This will highlight your ability to manage and inspire others in the store.
✨Tip Number 3
Engage with current employees or visit the store to get a feel for the team dynamics and customer interactions. This insight can help you tailor your approach and demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss how you would create magical moments for customers. Think of specific examples or ideas that align with Mamas & Papas' mission, showing that you understand their customer experience philosophy.
We think you need these skills to ace Retail Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision or as a senior sales assistant. Emphasise your ability to create magical moments for customers and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples of how you've made a positive impact in previous roles.
Highlight Team Leadership Skills: In your application, focus on your leadership skills. Provide examples of how you've successfully led a team, supported colleagues, and contributed to achieving store results.
Showcase Your Knowledge of the Brand: Demonstrate your knowledge of Mamas & Papas and their commitment to customer experience. Mention any personal experiences with their products or services that resonate with their brand values.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating magical moments for customers. Share specific examples from your past experiences where you went above and beyond to ensure a positive shopping experience.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being able to speak knowledgeably about their offerings will show your commitment and help you connect with the interviewers.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
