At a Glance
- Tasks: As a Maintenance Assistant, you'll keep our hotel facilities in top shape and respond to maintenance requests.
- Company: Join Aimbridge Hospitality EMEA, part of a global brand connecting people with amazing experiences.
- Benefits: Enjoy hotel discounts, flexible pay options, free meals, and 30+ days holiday.
- Why this job: Be a key player in creating memorable stays for guests while developing your skills in a supportive environment.
- Qualifications: Basic maintenance knowledge, strong communication skills, attention to detail, and a passion for guest experience.
- Other info: We value diversity and are committed to providing a welcoming workplace for everyone.
The predicted salary is between 24000 - 36000 £ per year.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Free car parking
- Free meals on shift
- Minimum 30 days holiday
A day in the life of… As Hotel Maintenance Assistant you’ll be responsible for ensuring the hotel’s facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel’s facilities are clean, safe, and well-maintained for guests and employees. This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
- Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
- Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
- Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects.
- Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Maintenance Assistant employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks commonly found in hotels, such as plumbing and electrical repairs. This knowledge will help you demonstrate your understanding of the role during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with guests or colleagues in previous roles. This will highlight your ability to maintain a positive atmosphere while addressing maintenance issues.
✨Tip Number 3
Research Aimbridge Hospitality and their brand values. Understanding their 'people first' approach will allow you to align your responses and show that you're a good fit for their team culture.
✨Tip Number 4
Consider brushing up on basic computer skills, especially related to maintenance management software. Being able to discuss your familiarity with digital tools can set you apart from other candidates.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Maintenance Assistant position. Tailor your application to highlight relevant skills and experiences that match what Aimbridge is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your maintenance experience, technical skills, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to maintain equipment and provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to providing exceptional guest experiences. Mention specific examples of how your skills align with the role and why you want to work for Aimbridge Hospitality.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Maintenance Assistant role.
How to prepare for a job interview at Aimbridge
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of maintenance and repair techniques during the interview. Be prepared to discuss specific examples of plumbing, electrical, or HVAC issues you've handled in the past.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with guests and colleagues, practice articulating your thoughts clearly. Share experiences where you successfully resolved a guest's issue or collaborated with team members.
✨Emphasise Attention to Detail
Prepare to discuss how your attention to detail has helped you identify and resolve maintenance issues before they escalated. Providing concrete examples will show your potential employer that you take pride in your work.
✨Time Management is Key
Be ready to explain how you prioritise tasks and manage your time effectively. You might want to share a situation where you successfully balanced multiple maintenance requests while ensuring high standards were met.