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- Tasks: Manage daily operations and supervise staff to ensure top-notch service.
- Company: Join Goals, a vibrant sports complex dedicated to providing excellent facilities and experiences.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for career growth.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact.
- Qualifications: Must be 18 or older; experience in management or customer service is a plus.
- Other info: Position closes on 14 March, so apply soon!
The predicted salary is between 30000 - 42000 £ per year.
Assisting with the day-to-day management of the entire complex and supervising all staff. The position requires working a flexible shift pattern to provide management cover at all times, and applicants must be 18 or older.
To deliver a high-quality, effective, and efficient service to users of Goals facilities and to assist the General Manager in developing sales and marketing plans to promote and maximize income opportunities.
Main duties and responsibilities include:
- Supervising all employees, including reception, bar, and security staff, ensuring the highest standards of service are provided to all customers and guests.
- Contributing to the development of 3-6 monthly sales and marketing activities, focusing on weekend and off-peak periods.
- Assisting the General Manager with recruiting and selecting all non-managerial staff.
- Ensuring sound administration procedures are followed in line with the Company Operations Manual and that reporting procedures are adhered to.
- Implementing the Company Health & Safety policy and training key staff in first aid and emergency evacuation procedures.
- Attending weekly management meetings and chairing occasional meetings with other staff designations.
- Following cash and stock reconciliation procedures as per Company policy.
- Maintaining all facilities, fixtures, and fittings within the club to a high standard internally and externally.
- Coordinating the ordering of stock, goods, and services to ensure smooth and effective operation.
- Additional duties may be assigned as necessary, which are compatible with the nature of the post. This list is not exhaustive and provides an overview of the key responsibilities of the role.
Goals Assistant Manager - Hayes, London. Closes 14 March employer: clubrugby
Contact Detail:
clubrugby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Goals Assistant Manager - Hayes, London. Closes 14 March
✨Tip Number 1
Familiarise yourself with the Goals brand and its facilities. Understanding their values and services will help you demonstrate your alignment with their mission during interviews.
✨Tip Number 2
Network with current or former employees of Goals. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering high-quality customer service. Be ready to share specific examples that highlight your leadership skills and ability to handle various situations.
✨Tip Number 4
Stay updated on the latest trends in sales and marketing within the leisure industry. Being knowledgeable about effective strategies can impress the hiring team and show your commitment to driving income opportunities.
We think you need these skills to ace Goals Assistant Manager - Hayes, London. Closes 14 March
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasise any previous roles where you supervised staff or contributed to sales and marketing activities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved service quality in past positions.
Highlight Flexibility: Since the role requires a flexible shift pattern, be sure to mention your availability and willingness to work varied hours. This shows your commitment to meeting the needs of the business.
Showcase Relevant Skills: In your application, highlight skills that are crucial for the role, such as leadership, communication, and problem-solving. Provide examples of how you've used these skills in previous jobs.
How to prepare for a job interview at clubrugby
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the duties of supervising staff and managing day-to-day operations.
✨Showcase Leadership Skills
As a Goals Assistant Manager, you'll be supervising various teams. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate staff and maintain high service standards.
✨Prepare for Sales and Marketing Discussions
Since the role involves contributing to sales and marketing plans, think about any relevant experience you have in this area. Be ready to share ideas on how to promote services effectively, especially during off-peak times.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety policies is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you would implement these procedures and train staff accordingly.
