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- Tasks: Provide exceptional customer service and assist with outdoor tasks in a dynamic yard environment.
- Company: Join Travis Perkins, the UK's largest builders' merchant, known for its supportive team culture.
- Benefits: Enjoy flexible hours, competitive salary, bonus opportunities, and exclusive discounts.
- Why this job: Be part of a friendly team, develop new skills, and contribute to a positive customer experience.
- Qualifications: No specific experience needed; just bring your energy and a friendly attitude!
- Other info: Full training provided for forklift operation and safety standards.
Join to apply for the Yard Customer Assistant (Part Time) role at Travis Perkins plc.
Who We Are?
We are Travis Perkins, the UK's largest builders' merchant! With over 500 branches nationwide, we supply everything from timber and bricks to kitchens, tools, and equipment. We're a friendly, supportive team offering excellent career opportunities and the chance to learn new skills. As one of the UK's Top Employers every year since 2010, we pride ourselves on being a great place to work.
As a Yard Customer Assistant, you'll be at the heart of our operations, providing outstanding service to our customers and ensuring they leave with a smile. You'll be the first point of contact for customers visiting our yard, and you'll play a key role in making sure everything runs smoothly.
What You'll Be Doing?
- Providing exceptional customer service – You'll be the friendly face that customers see when they visit, getting to know them by name and ensuring they have the best experience possible.
- Outdoor work – You'll spend most of your time outside, helping process customer orders, loading and unloading both customer and company vehicles.
- Stock management – You'll assist with unloading supplier deliveries and accurately booking in products in the branch warehouse.
- Forklift operation – While experience with a forklift is beneficial, don't worry – full training in MHE equipment will be provided.
- Maintaining safety standards – Safety is a top priority, and you'll play a key role in ensuring our yard is tidy, well-organised, and safe for both customers and colleagues.
Who You Are?
We're looking for someone who:
- Enjoys being active – This role involves lifting heavy building materials and working outside, so you'll need to be comfortable in all weather conditions.
- Friendly and approachable – You'll enjoy meeting and talking to customers, building strong relationships to ensure they keep coming back.
- Adaptable and energetic – You thrive in a fast-paced, dynamic environment where no two days are the same.
- A team player – You work well with others, contributing to a positive team atmosphere and supporting your colleagues when needed.
What's In It for You?
- A Yard Customer Assistant role offers you the chance to develop and progress your career within the company. We believe in investing in our people, so you'll be encouraged to enrol in our development schemes, available to colleagues and managers at all levels.
- Competitive salary – An attractive annual salary that rewards your hard work.
- Bonus opportunities – A performance-based bonus to recognise your contributions.
- Financial benefits – Save-as-you-earn & Buy-as-you-earn schemes to help you plan for the future.
- Generous pension scheme – A contributory pension plan to secure your financial future.
- Exclusive discounts – Enjoy colleague discounts across a variety of Group businesses, including 20% off at Toolstation.
- Wellbeing support – We offer a range of support to ensure you stay at your best.
- Work-life balance – Our working hours are designed to give you a great work-life balance with our flexible contracts.
How to Apply?
Ready to join something big? Apply now and become part of a company that truly values its people. We look forward to hearing from you!
We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed!
Yard Customer Assistant (Part Time) employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Customer Assistant (Part Time)
✨Tip Number 1
Familiarise yourself with the products and services offered by Travis Perkins. Knowing your timber from your bricks will not only impress during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Highlight how you’ve gone above and beyond to ensure customer satisfaction, as this is key for a Yard Customer Assistant.
✨Tip Number 3
Be prepared to discuss your ability to work in a physically demanding environment. Mention any relevant experience or your willingness to learn, especially regarding outdoor work and stock management.
✨Tip Number 4
Show your enthusiasm for teamwork and adaptability. Share instances where you’ve successfully collaborated with others in a fast-paced setting, as this aligns perfectly with the team-oriented culture at Travis Perkins.
We think you need these skills to ace Yard Customer Assistant (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Travis Perkins is looking for in a Yard Customer Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any customer service roles you've had, outdoor work experience, or teamwork skills that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Travis Perkins and how your background makes you a great fit for the Yard Customer Assistant position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Yard Customer Assistant, you'll be the first point of contact for customers. Make sure to highlight your previous experience in customer service and share examples of how you've gone above and beyond to help customers in the past.
✨Demonstrate Your Team Spirit
This role requires a strong team player. Be prepared to discuss how you work well with others and contribute to a positive team atmosphere. Share specific instances where you've supported colleagues or collaborated on tasks.
✨Emphasise Your Adaptability
The job involves outdoor work and can be physically demanding. Talk about your ability to adapt to different situations and environments, especially in fast-paced settings. Mention any relevant experiences that showcase your energy and flexibility.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
