Data Governance Manager

People at Pret work hard, have fun, learn a lot and really grow. Right now, we’re looking for a passionate Data Governance Manager to join us.

About Pret

Pret is an international on-the-go food and drink retailer founded in 1986. Our purpose is to make every day a little bit brighter, through organic coffee, freshly prepared food, and exceptional customer service to millions of people. Pret runs hundreds of shops across the UK, France, USA, and Hong Kong, with additional shops run by franchise partners around the world. Pret is transforming from a bricks-and-mortar focussed retailer to a truly customer-centric digital business with a leading consumer brand that aims to stand for more than just ‘freshly made, healthy food, to go’. We’re aiming to better understand our customers and their preferences, so now is an exciting time to join us!

The Role

The Data Governance Manager will play a critical role in establishing and embedding global data governance standards across Pret’s markets, ensuring the data that drives insights, reporting, and decision-making is accurate, trusted, and consistent. Reporting to the Global Director of BI and Business Systems, you will be responsible for managing Pret’s global data taxonomy and acting as the gatekeeper for data governance policies and approval workflows. This includes championing the use of the taxonomy, ensuring it remains up to date, and embedding data governance frameworks that align with Pret’s business objectives.

Working collaboratively with stakeholders across Pret’s global markets, technical teams, and business functions, you will create a culture of accountability and excellence around data. This is an exciting opportunity to drive data governance strategy within a forward-thinking, data-driven organisation.

Responsibilities

• Own and manage Pret’s global data taxonomy and common data model, ensuring it is accurate, up to date, and adopted across all markets.
• Act as the gatekeeper for data approval workflows, ensuring all changes adhere to governance standards and align with business needs.
• Develop, implement, and embed a robust data governance framework, including policies, processes, and controls to ensure the quality, availability, and security of data.
• Work with global stakeholders to standardise data definitions, documentation, and data flows across Pret’s systems.
• Collaborate with technical teams to map data lineage and ensure compliance with privacy regulations.
• Conduct regular data audits to monitor compliance with data governance policies, proactively addressing issues to improve data quality.
• Establish and monitor KPIs related to data governance, including data capture, quality, and availability.
• Collaborate with global business units, including Operations, Finance, HR, and IT, to align governance initiatives with strategic goals.
• Promote data literacy across the organisation by educating teams on the value of data governance, taxonomy, and best practices.
• Drive data quality initiatives, identifying and resolving issues with completeness, accuracy, and timeliness of data.
• Support the democratisation of data, enabling self-service access through tools, improved documentation, and knowledge sharing.
• Champion a data-first culture, advocating for best practices and driving engagement across Pret’s markets and franchise partners.

Skills and experience

Essential:

• Proven experience in a Data Governance role, ideally within a multi-national organisation.
• Demonstrated success implementing data governance frameworks, standards, and processes that deliver measurable business value.
• Experience managing data taxonomies and common data models, with a strong understanding of master data management and metadata management.
• Hands-on experience working with SQL and data tools to interrogate, document, and analyse datasets.
• Strong understanding of data quality principles, data lineage, and privacy regulations.
• Excellent stakeholder management skills with the ability to influence and communicate effectively across technical and non-technical teams.
• Proven experience driving data literacy initiatives to embed data governance practices across an organisation.
• Ability to self-direct and manage projects from concept to completion, delivering value in a fast-paced, collaborative environment.
• Passion for treating data as a strategic business asset and enabling its effective use across the business.

Desirable:

• Experience with data governance tools such as Microsoft Purview, Collibra, Talend, or Informatica.
• Knowledge of data catalogue implementations and data discovery practices.
• Familiarity with cloud platforms such as Azure and Snowflake.
• Formal qualifications in data governance or related disciplines (e.g. DAMA, DCAM).
• Experience conducting data audits and risk assessments.

Why Join Pret?

• Lead Pret’s data governance strategy, working across global markets to ensure our data is accurate, trusted, and ready to drive business decisions.
• Play a key role in Pret’s digital transformation, embedding best-in-class data practices into a growing, data-driven organisation.
• Work in a collaborative, fast-moving, and innovative environment with opportunities to grow and influence Pret’s data culture.

Pret Offers

• Competitive salary and annual bonus
• 33 days holiday a year including Bank Holidays
• Private healthcare
• Life assurance
• Pret pension scheme
• Season ticket loan
• Free lunch and drinks
• 50% discount in Pret shops worldwide
• Great reward and recognition events
• Legendary parties

The salary range for this role is £60,000 - £75,000 per year. The deadline for applications for this role is Sunday 5 January 2025.