Stock Condition Surveyor

Home Based, covering the whole of the South West with properties predominately in Bournemouth, Christchurch and Poole, Dorset, Somerset, Swindon and Wiltshire.

Stonewater's vision is to ensure everyone has the opportunity to have a place that they can call home. Stock condition surveys are a core function for ensuring Stonewater's vision is delivered and that our homes are safe, warm and secure. To meet this challenge, Stonewater are establishing a new, national stock condition team to lead on the assessment of its homes.

This is a new and fantastic opportunity for housing and property professionals to be part of a brand-new team, setting the standards for property data collection and building the knowledge to inform how Stonewater invests over the next 30 years.

Working independently, you will be responsible for delivering stock condition surveys across a defined geographical area, visiting customers and collecting robust, accurate data on their homes. Liaising with residents and leaseholders, housing management, customer services and other internal and external agencies, you’ll ensure all homes and communal areas are safe, warm and secure by recording and actioning any hazards, safety concerns and repairs identified during surveys.

Contributing to the continuous improvement of Stonewater's Stock condition strategies and activities, you’ll accurately update Stonewater's information on housing stock condition to assist in programming and compliance with the Decent Homes Standard. Continuous Professional Development is equally important and you will keep abreast of relevant regulation changes and maintain awareness of the Decent Homes Standard and related legislation, Building Regulations, British Standards and Codes of Practice related to the construction industry.

The ideal candidate will:

• Hold an HNC level (or equivalent professional qualification) in construction, housing, management or property.
• Have proven knowledge of the decent homes standard, component lifecycles, HHSRS Rating system and domestic building construction methods and faults.
• Have strong knowledge of building components, common issues, hazards and proven ability to diagnose and remedy defects.
• Have proven ability to achieve targets and prioritise, plan and manage own workload.
• Be committed to keeping abreast of changes in housing legislation and construction methods and contribute to service improvements.
• Be able to deal with challenging situations with empathy and present in a professional and positive manner.
• Have excellent written and oral communication skills, able to communicate clearly and accurately with a wide range of internal and external customers.
• Have excellent administrative and IT skills including good working knowledge of Microsoft Office applications and Housing Management systems.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater: Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.