Senior Cloud Engineer

Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Senior Cloud Engineer on our Cloud Services Team. The Senior Cloud Engineer works as a Subject Matter Expert (SME) within the Cloud Services team. They are responsible for testing, planning, implementing, managing, and maintaining Windows and Linux based applications within the Applied Cloud, including all Applied BMS, extended products, and Microsoft SQL Server, and various technologies. You enjoy thinking through a problem and troubleshoot technical issues. In addition, you have experience working with teams cross functionally to get the work done. The SME must effectively communicate and collaborate with internal stakeholders including Data Centre Infrastructure Engineers and Applied Development teams to create optimal cloud environments and configurations for Applied Cloud products.

What You'll Do

• Experience with Git, CI/CD Pipelines, Scripting languages (Terraform/Ansible/Python/Typescript)
• Strong foundation in server and network performance monitoring and troubleshooting
• Test, plan, implement, manage, and maintain a complex environment of applications in the Applied Cloud.
• Analyse Microsoft Windows, Linux systems, and applications to determine effectiveness and inefficiencies making written recommendations for improvements as needed.
• Construct and maintain documented standards for applications and server functional roles.
• Work closely with Cloud Services engineers; participate in the planning, implementation, and maintenance of the server application layer leveraging virtualization and/or automation where possible.
• Participate in application testing following maintenance that may have affected the performance or functionality of an application.
• Participate in the on-call rotation schedule.
• Ability to work after hours and weekends when required and/or necessary.
• Analyze development issues to determine whether they are caused by application defects and make corrections/recommendations as needed.
• Define and implement best practices for disaster recovery.
• Construct and implement programmatic solutions to help streamline application workflows and automate repeatable tasks via Ansible and Python scripting playbooks.
• Develop and document workflows/procedures used by all Cloud Services staff when assisting customers.
• Create and maintain accurate reusable implementation, validation, and any other related Cloud Services documentation used for change or configuration process management.
• Identify, communicate, and help to implement improvements in the work process for customers and peers.

What You'll Need to Succeed

• Ability to work 100% remotely, or from an Applied Systems office.
• Your experience should include some or all of the following:
• 5+ years directly related work experience and/or an equivalent combination
• Work experience supporting Microsoft Windows (Required) and Linux (Preferred) based operating systems and applications.
• Strong foundation in Microsoft Windows 2016/2019 and Linux operating systems.
• Proficiency in Microsoft SQL Server 2016/2017/2019, as well basic understanding of OLTP workloads.
• Proficient scripting in Python, Microsoft PowerShell and SQL.
• Strong foundation in application performance management and troubleshooting.

What You'll Gain

• Competitive Benefits
• Private Medical Insurance and Eye Care
• Wellness incentives
• Pension scheme with employer matched contributions
• Work-Life Balance
• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Volunteer time off
• Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people's lives. And there is no more important job than that.

Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.

Who We Are

Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world's largest agency and brokerage management systems provider, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied's people and products enable millions of people worldwide to safeguard and protect what matters most.

For 40 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. From partnerships, acquisitions, and insurance innovation initiatives, Applied has focused on efforts to be the indispensable partner in our industry.

It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas.

EEO Statement: Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.