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- Tasks: Support and manage web-based betting applications using .NET, IIS, and SQL Server.
- Company: Join the world's fastest-growing iGaming Casino operator in a dynamic UK team.
- Benefits: Enjoy remote work flexibility, superb growth opportunities, and quarterly bonuses.
- Why this job: Be part of an innovative culture with a focus on technology and customer satisfaction.
- Qualifications: 2+ years in software support, familiarity with C#, and experience with VMWare environments required.
- Other info: Ideal for UK-based candidates seeking a remote role in a thriving industry.
The predicted salary is between 32000 - 42000 £ per year.
S-SA Digital gives you total reliability to help scale your career in the cloud.
We are looking for an Application Support Engineer / Software Support Engineer to join the world’s fastest-growing iGaming Casino operator, as they build their UK Function. We seek a driven, technical individual to manage, operate, and support a suite of our client’s web-based betting applications on .NET/IIS/Windows Server/SQL Server.
As an Application Support Engineer, you’ll have 2+ years experience supporting software/application development environments and managing VMWare-based estates, bridging the gap between development, product, and customer. You’ll have familiarity with C#, with the ability to perform static code analysis of the C# / .NET codebase to investigate the root cause of errors and exceptions.
This Development Support / Application Support role has some customer-facing elements with B2B technical customers through our support system, Zendesk. The ideal candidate will have experience in performance tuning and troubleshooting .NET, Windows Server, IIS, and SQL Server, as well as familiarity with error reporting systems and log analysis systems such as Elasticsearch, Rollbar, or Sentry.
Overview:- Application Support Engineer to manage, operate, and support a suite of web applications running on .NET/IIS/Windows Server/SQL Server
- 3+ years’ experience supporting software development environments running on .NET/IIS/Windows Server/SQL Server
- Experience managing and operating VMWare-based estates
- Familiarity with C#, ability to perform static code analysis of C# codebase when tracing root cause of errors/exceptions
- Experience in performance tuning and troubleshooting .NET, Windows Server, IIS, and SQL Server
- Experience with error reporting systems and log analysis systems such as Elasticsearch, Rollbar, and Sentry
- Will be partially customer-facing (B2B technical customers) – interacting through our support system (Zendesk)
If you are UK-based and looking for a remote opportunity, this role is for you. As an Application Support Analyst, you’ll join the fastest-growing Casino operators as part of the UK operation – this role offers superb growth, remote working, and a quarterly bonus – apply now with a Word CV.
Infrastructure Support Application Support Engineer (C#.NET) Infrastructure Support £40K - £50K employer: ⁓慓
Contact Detail:
⁓慓 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Application Support Engineer (C#.NET) Infrastructure Support £40K - £50K
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as .NET, IIS, and SQL Server. Having hands-on experience or projects that showcase your skills in these areas can significantly boost your chances.
✨Tip Number 2
Since this role involves customer-facing elements, practice your communication skills. Be prepared to discuss how you would handle technical queries from B2B customers, as demonstrating your ability to bridge the gap between technical and non-technical stakeholders is crucial.
✨Tip Number 3
Engage with online communities or forums related to iGaming and application support. Networking with professionals in the field can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare for potential technical assessments by brushing up on static code analysis and troubleshooting techniques. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.
We think you need these skills to ace Infrastructure Support Application Support Engineer (C#.NET) Infrastructure Support £40K - £50K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with .NET, C#, and the specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that explains why you are a great fit for the Application Support Engineer role. Mention your experience with performance tuning, troubleshooting, and customer-facing support, as these are key aspects of the job.
Showcase Relevant Experience: In your application, provide specific examples of your previous work with VMWare-based estates and any experience you have with error reporting systems like Elasticsearch or Sentry. This will demonstrate your technical capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Application Support Engineer.
How to prepare for a job interview at ⁓慓
✨Showcase Your Technical Skills
Make sure to highlight your experience with C#, .NET, and SQL Server during the interview. Be prepared to discuss specific projects where you used these technologies, as well as any challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Abilities
Since this role involves troubleshooting and performance tuning, be ready to walk through your thought process when diagnosing issues. Use examples from your past experiences to illustrate how you approach problem-solving in a technical environment.
✨Familiarise Yourself with Customer Support Tools
As the position involves customer-facing elements, it’s important to understand how to use support systems like Zendesk. Familiarise yourself with its features and think of ways you can enhance customer interactions based on your previous experiences.
✨Prepare for Behavioural Questions
Expect questions about teamwork and communication, especially since you'll be bridging gaps between development and customers. Prepare examples that demonstrate your ability to work collaboratively and effectively communicate technical information to non-technical stakeholders.
