Network Engineer (Senior)

Infrastructure Engineer | Managed Hosting | Nutfield, Surrey Full-time | £35,000 – £45,000 Basic Salary | Hands-on across 2nd to 3rd Line | Office-Based (with overtime options) A growing managed hosting provider is on the lookout for a skilled Infrastructure Engineer to join their tight-knit team. This is a hands-on role across 2nd and 3rd line support, with exposure to core hosting infrastructure and direct client ownership. As a valued member of a small but highly technical team, you won’t just fix tickets—you’ll be involved in shaping solutions , executing projects , and influencing how services are delivered. ️ Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st–3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Working on customer projects and systems upgrades Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime) Microsoft Windows Server & Exchange (2010–2016) Active Directory, Group Policy, NTFS Permissions Microsoft RDS, Hyper-V, Veeam, SonicWALL/Draytek PowerShell, Batch/VBA scripting, Office 2010–2016 Networking: TCP/IP, DNS, DHCP, VLANs, VPN ✅ Minimum 3 years’ experience in 1st–3rd line support Strong understanding of Microsoft-based infrastructure and hosted environments Comfortable working in data centres and managing physical hardware Location : Office-based in Nutfield (Surrey) with occasional travel & out-of-hours support.