Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Collaborate with global enterprises to solve complex customer challenges and deliver impactful solutions.
- Company: Fonoa automates tax-related workflows for internet companies with innovative API and UI products.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Join a high-growth startup where your technical skills can shine and directly influence customer success.
- Qualifications: Proficient in English, strong ownership mindset, technical aptitude, and eagerness to learn.
- Other info: Ideal for those passionate about tech and customer experience in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs. In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa.
Our products
We have a suite of API and UI products that automate tax-related workflows for any internet company. Those products are Lookup, Tax, Returns, Data sharing, and E-Invoicing.
What you will do
- Partner with our Sales team to articulate the Fonoa value proposition, vision, and strategy to customers.
- Create and deliver product and technical presentations to new and existing customers.
- Qualify sales opportunities through technical discovery based on needs and problems with customers.
- Be an expert in Fonoa's API capabilities, advocate for improvements, and influence the product roadmap with internal product teams to solve business challenges.
- Drive technical discussions with customers, answering questions and providing guidance on technical features and integration.
- Own technical scoping, gap analysis, and technical implementation plans.
- Identify opportunities for process improvements and innovation within the organisation.
- You are comfortable supporting customers on technical issues where necessary.
- You are extremely organised and apply a methodical approach to delivering.
You would be a great fit if
- You are fully proficient in English. Written and spoken, we are from around the world, but we work in English.
- You have a strong sense of ownership and care deeply about customer experience.
- You have a technical mindset and a desire to grow technically.
- You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges.
- You always champion the customer and balance product requests against the company vision.
- You want to make a severe impact and are excited about working in a high-growth startup.
Solution Engineer, EMEA (Pre-Sales) employer: Fonoa
Contact Detail:
Fonoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Engineer, EMEA (Pre-Sales)
✨Tip Number 1
Familiarise yourself with Fonoa's suite of products, especially their API capabilities. Understanding how these products solve tax-related challenges will help you articulate their value proposition effectively during discussions.
✨Tip Number 2
Brush up on your technical presentation skills. Being able to clearly and confidently present complex information to clients is crucial in this role, so practice delivering technical content in an engaging way.
✨Tip Number 3
Network with professionals in the tax technology space. Engaging with others in the industry can provide insights into common customer challenges and help you understand what solutions resonate best with potential clients.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've tackled complex issues in the past. Be ready to discuss these experiences during interviews to showcase your ability to drive technical discussions.
We think you need these skills to ace Solution Engineer, EMEA (Pre-Sales)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Solutions Engineer at Fonoa. Familiarise yourself with their products and how they solve customer challenges.
Tailor Your CV: Highlight relevant experience that showcases your technical skills and customer engagement abilities. Emphasise any previous roles where you've collaborated with sales teams or delivered technical presentations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with Fonoa's mission and how you can contribute to their success in solving complex customer challenges.
Showcase Technical Expertise: Be prepared to demonstrate your understanding of API capabilities and tax technology in your application. Mention any relevant projects or experiences that illustrate your technical mindset and problem-solving skills.
How to prepare for a job interview at Fonoa
✨Understand the Product Suite
Familiarise yourself with Fonoa's API and UI products, such as Lookup, Tax, Returns, Data sharing, and E-Invoicing. Being able to discuss these products confidently will demonstrate your technical knowledge and show that you're prepared for the role.
✨Showcase Your Technical Discovery Skills
Prepare to discuss how you would approach technical discovery with customers. Think about questions you might ask to uncover their needs and challenges, and be ready to share examples from your past experiences.
✨Emphasise Collaboration with Sales
Highlight your experience working cross-functionally, especially with sales teams. Be ready to explain how you can articulate the value proposition of Fonoa's solutions and how you would support the sales process.
✨Demonstrate a Customer-Centric Mindset
Be prepared to discuss how you prioritise customer experience in your work. Share examples of how you've championed customer needs in previous roles and how you balance those with product capabilities.
