Rental Customer Service Co-Ordinator

Overview

Rental Customer Service Co-ordinator role within the Short-Term Hire Team. This is a temporary role for a minimum of 6 months. The role involves providing administration and technical support for the short-term rental department and handling enquiries related to short-term hire of forklift trucks and materials handling equipment.

Responsibilities

• Process incoming calls and requests for rental equipment
• Provide quotations for equipment
• Arrange delivery and collection of equipment from customers
• Actively research and identify potential new customers

Qualifications & Skills

• Experience in administration or customer service roles
• Proven customer service skills
• Excellent written and verbal communication skills
• Excellent time management skills and ability to react quickly to requests
• Excellent Microsoft Office skills
• Ability to follow company health and safety procedures

What we offer

• Competitive salary
• Attractive company pension
• Company sick pay
• Voluntary critical illness cover
• Free eye tests
• Free flu jabs
• 24/7 Employee Assistance Programme
• Benefits platform with instant discounts and offers

Why Toyota

Toyota Material Handling is the world’s number one manufacturer of materials handling equipment, providing quality sales and service support across the UK. We foster a culture of continual improvement and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We are committed to developing our team so that individuals reach their full potential.

Equal Opportunities

Toyota Material Handling UK is an equal opportunities employer. Our commitment is to read each application carefully; however, due to the high volume of applications we receive, only those selected for an interview will be contacted.