Business Support Apprentice

Lancaster and Morecambe College is a further education College situated on Torrisholme Road, between Lancaster and Morecambe, Lancashire, England.

You will work towards achieving Level 3 Business Admin qualification for your future endeavours – with potential for employment within the industry or to seek further education.

The postholder will need to develop a sound knowledge of administration duties in order to fulfil the responsibilities of the post. The post will be based in the Learning Support department and will involve a range of day-to-day administrative challenges in a fast-paced environment.

Key Tasks/Responsibilities:

• Deal with enquiries by telephone, email and in person in a professional and helpful manner at all times.
• Process a range of administrative tasks arising within the team and from departmental responsibilities in an accurate and timely fashion.
• Carry out follow-up administrative tasks such as correspondence, phone calls, record-keeping, tracking, and spreadsheet maintenance, as directed by the manager.
• Assist the manager and team in project work and wider responsibilities as required.
• Undertake tasks such as word processing, photocopying, filing, scanning, etc., ensuring confidentiality of all personal data at all times.
• Keep abreast of developments within the department including a good working knowledge of all office procedures in order to provide cover in the absence of others.
• Liaise with staff in other departments in a professional and helpful manner as required.
• Attend and participate in regular team meetings, updates, and training as required.
• Manage diaries and arrange meetings as required; take accurate notes of meetings when requested.
• Other duties commensurate with the grade of post as required.

College Responsibilities:

Contribute to the quality improvement process:

• Work within health and safety guidelines and be aware of your responsibilities for health and safety.
• Adhere to College policies and procedures.
• Promote and safeguard the welfare of young persons and vulnerable adults.
• Value diversity and promote equality and diversity.
• Promote College sustainability policies and strategies.
• Undertake professional development to ensure skills and qualifications are up to date.
• Participate in meetings and events as required.
• Work co-operatively with colleagues and show commitment to the College and its mission.
• Adhere to the College Values: High Expectations; Driving Success; Positive Impact; Welcoming Community; Productive Collaboration.

Level 3 Business Administrator Apprenticeship Standard includes:

• End-Point Assessment (EPA).
• Relevant training will be provided through Lancaster and Morecambe College.
• Training schedule has yet to be agreed. Details will be made available at a later date.

Monday – Friday. Shifts to be confirmed.

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