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- Tasks: Lead global people operations, focusing on onboarding, offboarding, and compliance processes.
- Company: Join Alvarez & Marsal, a top global professional services firm driving transformation and results.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development across multiple locations.
- Why this job: Be part of a team that drives change and enhances service delivery in a global setting.
- Qualifications: Bachelor's degree in HR or related field; experience in global HR operations is a must.
- Other info: Fluency in multiple languages and Workday experience are preferred.
The predicted salary is between 43200 - 72000 £ per year.
Multiple locations available: London (UK), Tampa (US) or Chicago (US).
About the firm:
Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.
With over 10,000 people providing services across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, leverage A&M’s restructuring heritage to help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what is really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.
To learn more, visit: AlvarezandMarsal.com.
Overview:
The Associate Director, Global Operations is responsible for driving consistent and compliant people operations processes across the firm. This role will partner cross-functionally to develop and maintain global strategies for employee onboarding, exit management, compliance, and workforce data administration. The ideal candidate will have strong operational expertise, attention to detail, focus on time management, and a proven track record of enhancing service delivery in a global environment.
Key Responsibilities:
- Plan and implement a consistent global onboarding approach, including new hire logistics, documentation, and integration with the global HRIS
- Manage the global employee onboarding process, ensuring seamless coordination between regional teams. Work in partnership with the Learning team to drive effective and consistent onboarding experience
- Plan and execute a comprehensive global employee exit strategy and process in partnership with regional people operations, including offboarding workflow, feedback mechanisms, and compliance requirements
- Validate and perform global people data transactions related to job changes, name changes, promotions, transfers, and other updates in the global HRIS (Workday), ensuring accuracy and timeliness across all regions
- Work with the Global People Services Compliance Team to implement changes needed as a result of global and local regulatory changes and internal policy updates
- Analyze global operational metrics and trends to identify opportunities for improvement and service enhancement, then drive implementation of solutions across regions
- Collaborate with regional teams to document and disseminate global standard operating procedures and policies, ensuring consistent execution where applicable
- Provide training and ongoing support to local operations specialists to build capabilities and drive adoption of global best practices
- Serve as a subject matter expert and advisory resource for global people operations activities, offering guidance and troubleshooting support
- Manage and execute special projects and cross-functional initiatives to drive transformational change in global people operations
- Manage and develop operations team members, fostering a culture of learning, knowledge sharing, and career growth
Key Requirements:
- Bachelor's degree in human resources, operations management, or a related field
- Prior experience in a global people operations or HR shared services role, preferably in a professional services or consulting environment
- Demonstrated expertise in managing global onboarding, offboarding, compliance, and HRIS processes
- Proficient in data analysis, project management, and process mapping tools and techniques
- Exceptional communication and interpersonal skills, with the ability to influence cross-cultural and/or cross-functional stakeholders
- Adaptable and agile, with the capability to thrive in a dynamic, fast-paced global environment
- Experience with enterprise HRIS platforms. Workday experience is strongly preferred
- Fluency in multiple languages is preferred
Associate Director, Global People Operations - HR employer: Alvarez & Marsal
Contact Detail:
Alvarez & Marsal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Global People Operations - HR
✨Tip Number 1
Familiarize yourself with global HRIS platforms, especially Workday, as this role heavily relies on data management and accuracy. Understanding the functionalities of these systems will give you an edge during discussions with hiring managers.
✨Tip Number 2
Highlight your experience in managing onboarding and offboarding processes in a global context. Be prepared to discuss specific examples where you've improved service delivery or compliance in these areas.
✨Tip Number 3
Showcase your ability to work cross-functionally by preparing examples of past collaborations with different teams. This will demonstrate your adaptability and communication skills, which are crucial for this role.
✨Tip Number 4
Research Alvarez & Marsal's approach to people operations and their commitment to transformation. Being knowledgeable about the company’s values and strategies will help you align your answers with their expectations during the interview.
We think you need these skills to ace Associate Director, Global People Operations - HR
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in global people operations and HR shared services. Emphasize your operational expertise and any experience with onboarding and offboarding processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've driven change in previous positions and how your skills align with the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your proficiency in data analysis, project management, and HRIS platforms, especially Workday. Provide examples of how you've used these skills to enhance service delivery in a global environment.
Showcase Communication Abilities: Since exceptional communication skills are crucial for this role, include examples of how you've influenced cross-cultural or cross-functional stakeholders in your previous roles. This will demonstrate your ability to thrive in a dynamic, global setting.
How to prepare for a job interview at Alvarez & Marsal
✨Showcase Your Global Experience
Since the role involves managing global people operations, be prepared to discuss your previous experiences in a global context. Highlight specific examples where you successfully navigated cross-cultural challenges or implemented global strategies.
✨Demonstrate Operational Expertise
The firm is looking for someone with strong operational expertise. Be ready to share detailed examples of how you've enhanced service delivery in previous roles, particularly in onboarding and offboarding processes.
✨Highlight Data Analysis Skills
As data analysis is crucial for this position, prepare to discuss your experience with analyzing operational metrics. Bring examples of how your insights led to improvements in processes or service delivery.
✨Prepare for Behavioral Questions
Expect behavioral interview questions that assess your adaptability and problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past challenges in fast-paced environments.
