IT Field Engineer

IT Field Support Engineer

Location: Northampton

Working Model: Hybrid (3 days office/client site & 2 days WFH)

Salary: £40-50k

Skills: MS Windows, Windows Servers, Exchange, Active Directory, M365, Azure, Citrix, VMWare, Cisco, Networking, Support, 2nd line Support, 3rd Line Support, Microsoft, MCP, MCSE, MCITP, CCNA, Field Engineer

We are now looking for an IT Field Engineer with strong 2nd line/3rd line support skills. We need to strengthen the support team and are looking for a Field Engineer to help support 2nd line and some 3rd line technical issues on and offsite for our customer base. As a Field Support Engineer, you’ll be used to supporting MS Windows Servers, Exchange, Active Directory, Azure, M365, Hyper-V, VMware, and Cisco Networks. This role will involve a split of WFH and field-based support across Northamptonshire, Bedfordshire, and Hertfordshire.

Skills Required:

• Minimum 2 years’ experience in a role supporting servers, networks, printers, PCs, and applications, ideally gained within a field role.
• Proven experience of enterprise mainstream technologies and applications primarily focused on Microsoft products such as M365, Azure, Hyper-V, and Active Directory, as well as anti-virus and backup solutions.
• Experience with other enterprise mainstream technologies and applications such as Citrix, VMware, and Cisco is desirable.
• Relevant experience managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPSs, and printers.
• Industry-recognized accreditations such as MCP, MCSA, MCSE, CCA, and CCNA are highly desirable.

This is a superb opportunity with a leading IT consultancy as part of their MSP offering. As a Field Engineer, you’ll support clients onsite, so you’ll possess strong interpersonal skills and must have a UK driving license.

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