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For Companies At a Glance
- Tasks: Lead a team to ensure compliance and support clients in achieving their financial goals.
- Company: Join an international leader in employee benefits, dedicated to enhancing client experiences.
- Benefits: Enjoy a supportive work culture with opportunities for professional development and flexible working arrangements.
- Why this job: Make a real impact by guiding clients and shaping the future of employee benefits.
- Qualifications: Experience in compliance and leadership is essential; a passion for client service is a plus.
- Other info: Opportunity for career growth and involvement in exciting projects within a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Our client, an international provider of employee benefits is currently recruiting for a Business Support Manager to join their team at the Chester offices.
General responsibilities
- Making sure that you act in good faith, avoid causing foreseeable harm and support retail customers to pursue their financial objectives in order to achieve four set outcomes:
- Products and services are fit for purposes
- Products and services represent fair value
- Clients are equipped to make informed decisions
- Clients receive adequate support to meet their needs
Specific responsibilities
- Provide technical expertise on regulatory compliance issues impacting employee benefits
- Provide consultative support, guidance and recommendations to the Client Services Managers and team for existing clients and new business opportunities that drive revenue growth and create a superior client value proposition
- Provide compliance oversight, leadership and advisory support across the employee benefits division supporting the business in maintaining compliance with the requirements of industry and government lead regulation, within a framework of business efficiency
- Provide assurances/periodic updates to the Head of Compliance on key areas of regulatory compliance relating to EBD
- Provide line management of EBD administration staff and Client Services Managers ensuring:
- The workload is being allocated, monitored and prioritised efficiently
- Tasks/Workflows are up to date with deadlines set and staff accountable
- Procedures are followed; reviewing and implementing new procedures and processes
Business Support Manager employer: Bond Recruitment Ltd
Contact Detail:
Bond Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with the Financial Services and Markets Act 2000 and the FCA's Conduct rules. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance, which is crucial for the Business Support Manager role.
✨Tip Number 2
Network with professionals in the employee benefits sector. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects. Highlight specific examples where you've successfully led a team or improved processes, as this will be key in demonstrating your suitability for the managerial aspects of the position.
✨Tip Number 4
Stay updated on the latest trends and changes in employee benefits and regulatory compliance. This knowledge will not only help you in interviews but also show that you're proactive and dedicated to continuous professional development.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Business Support Manager position. Make sure you understand the key responsibilities and required skills, especially around compliance and client support.
Tailor Your CV: Customise your CV to highlight relevant experience in regulatory compliance, client management, and team leadership. Use specific examples that demonstrate your ability to meet the outlined responsibilities.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasise your understanding of employee benefits and compliance processes, and express your enthusiasm for supporting clients in achieving their financial objectives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Bond Recruitment Ltd
✨Understand the Regulatory Landscape
Familiarise yourself with the Financial Services and Markets Act 2000 and the FCA's Conduct rules. Being able to discuss these regulations confidently will demonstrate your knowledge and commitment to compliance, which is crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively managed teams or projects in the past. Highlight your ability to allocate workloads, monitor progress, and ensure accountability among team members, as this is a key responsibility of the Business Support Manager.
✨Emphasise Client-Centric Approach
Be ready to discuss how you have previously supported clients in achieving their financial objectives. Illustrate your experience in providing consultative support and ensuring clients receive adequate assistance tailored to their needs.
✨Prepare for Scenario-Based Questions
Anticipate questions that may require you to solve hypothetical compliance issues or client scenarios. Practising your responses will help you articulate your thought process and decision-making skills effectively during the interview.
