Bereavement Services Assistant - Reiver Complex - SBO09113

Job Details

Hourly Rate: £12.75

Salary: £23,280.40 – £24,521.40 Per annum

Hours: 35

Contract Duration: Permanent

Grade: 4A

Recruitment Profile

To support the delivery of all aspects of the Bereavement Service within the Parks and Environment Service. You will gain an understanding of cemetery management, processes, and procedures, with appropriate training provided.

Support the care of customers and stakeholders, such as the public, funeral directors, and monumental masons via telephone and written enquiries.

Support key business processes within the service, such as invoicing and finance, interment booking systems, headstone foundation requests, and genealogy searches.

Assist in the ongoing management of the service through effective business reporting and support the digital transformation of the Service.

Essential

A good standard of general education including literacy and numeracy to at least SCQF 5 (Nat 5) or equivalent.

Informal Enquiries

For informal enquiries, contact Diane Munro or Angela Tait by telephone at 01835 826842 or via email at dmunro2@scotborders.gov.uk or altait@scotborders.gov.uk.

Scottish Borders Council is committed to improving workforce diversity to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more protected characteristics under the Equality Act 2010. We particularly encourage candidates who assess themselves as having a disability to apply, as under the Disability Confident Employer scheme, this guarantees an interview for those meeting the essential criteria. All appointments will be made on merit.

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