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- Tasks: Analyze business requirements and develop effective solutions for change delivery.
- Company: Diligenta is a leading Life and Pensions Administration Service provider focused on customer service.
- Benefits: Enjoy a hybrid work model with flexibility to work from home and in the office.
- Why this job: Join a supportive culture that values positive change and personal development.
- Qualifications: 2+ years of Business Analyst experience, strong interpersonal skills, and knowledge of financial services.
- Other info: Opportunity to influence and negotiate with stakeholders at all levels.
The predicted salary is between 28800 - 42000 £ per year.
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We are excited to offer a fantastic opportunity for a Business Analyst to join our dynamic team in Stirling. This hybrid role allows you to balance working from home with time in the office.
You will be responsible for analysing business requirements, assessing the impact of changes, investigating options, and developing and recommending effective solutions to support business change delivery.
What you'll be doing
- Ensure clear communication with stakeholders to capture detailed requirements. Use tools like user stories, use cases, and requirement traceability matrices to document and track requirements.
- Conduct workshops and interviews to gather insights. Create “as-is” and “to-be” process models to visualize changes.
- Interpret legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions to ensure compliance with externally driven
- Support business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team.
What we're looking for
- Understand the financial services industry, ideally L&P but wider FS acceptable.
- Strong Business Analyst experience (2yrs + in the role/industry)
- Possess strong interpersonal skills
- Are proficient in a wide range of information/data presentation techniques
- Have a good understanding of project methodologies and approaches
- Possess a systematic, disciplined and analytical approach to problem solving
- Have the ability to influence and negotiate with stakeholders at all levels
Business Analyst employer: Diligenta - a subsidiary of Tata Consultancy Services
Contact Detail:
Diligenta - a subsidiary of Tata Consultancy Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarize yourself with the financial services industry, especially Life and Pensions. Understanding the specific challenges and trends in this sector will help you speak confidently about how your skills can contribute to Diligenta's goals.
✨Tip Number 2
Brush up on your business analysis tools and techniques. Being able to demonstrate your proficiency in user stories, use cases, and requirement traceability matrices during discussions will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with stakeholder communication. Think of examples where you've successfully captured detailed requirements and how you navigated complex stakeholder relationships.
✨Tip Number 4
Showcase your problem-solving skills by preparing case studies or examples of how you've approached business change delivery in the past. Highlight your systematic and analytical approach to resolving issues.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand Diligenta's vision and values. Familiarize yourself with their approach to customer service and how they aim to transform client operations.
Tailor Your CV: Make sure your CV highlights your relevant experience as a Business Analyst, especially in the financial services industry. Emphasize your skills in stakeholder communication, requirements gathering, and problem-solving.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with Diligenta's goals. Mention specific experiences that demonstrate your ability to analyze business requirements and develop effective solutions.
Showcase Your Skills: When detailing your experience, focus on your proficiency with tools like user stories and requirement traceability matrices. Highlight any experience you have with business acceptance testing and your understanding of project methodologies.
How to prepare for a job interview at Diligenta - a subsidiary of Tata Consultancy Services
✨Understand the Company Culture
Diligenta emphasizes a culture of positive change and development. Make sure to research their values and be ready to discuss how your personal values align with theirs during the interview.
✨Prepare for Stakeholder Communication
Since clear communication with stakeholders is crucial, practice articulating your thoughts clearly. Be prepared to provide examples of how you've successfully gathered requirements in past roles.
✨Familiarize Yourself with Business Analysis Tools
Brush up on tools like user stories, use cases, and requirement traceability matrices. Be ready to discuss how you have used these tools in your previous work to document and track requirements effectively.
✨Showcase Your Problem-Solving Skills
Diligenta is looking for someone with a systematic and analytical approach to problem-solving. Prepare to share specific examples of challenges you've faced and how you approached finding solutions.
