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- Tasks: Join our team as a Junior Exports Clerk, managing freight documentation and customer communications.
- Company: Be part of a leading British logistics provider with a global reach and innovative solutions.
- Benefits: Enjoy a competitive salary, flexible working, healthcare, discounts, and social events.
- Why this job: This role offers hands-on experience in logistics, a dynamic work environment, and opportunities for growth.
- Qualifications: Experience in freight or shipping, strong communication skills, and the ability to thrive under pressure.
- Other info: Join us in Birmingham Business Park and contribute to a high-performing team!
The predicted salary is between 18000 - 30000 £ per year.
Our client is one of the leading British logistics providers headquartered at a purpose-built facility in Birmingham. Well established, operating worldwide multi modal freight services, with a balanced portfolio of inbound and outbound blue-chip clients with an emphasis on technological solutions.
We are now looking for a Junior Exports Clerk to join the freight forwarding team based in Birmingham Business Park. The role involves using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary customs and legal documentation.
Main Duties- Raise customs documentation to ensure the freight can move from country to country.
- Collate all documents and distribute them to customers and carriers, as required.
- Preparing, processing and checking of invoices.
- Develop and build relationships to ensure a high level of customer service is provided to clients. Take requests and queries and resolve them effectively and efficiently.
- Communicate with overseas agents and clients clearly, precisely and accurately.
- Ensure that the departmental manager is aware of the status of all shipments.
- Experience of working in the Freight/transport/Manufacturing/Shipping industry.
- Good verbal and written communication, to provide a professional image to customers and suppliers.
- The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
- The ability to liaise with a global network of agents, suppliers, shipping lines, hauliers.
- The skill to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
- A positive attitude and good problem-solving skills.
- The drive to succeed and want to contribute to the business.
- Salary £25,000 dependent upon experience, flexible for the right candidate.
- Pension.
- 22 days holiday to start.
- Rewards and Discounts.
- Health care plan.
- Cycle to work scheme.
- Social events.
- Free Parking.
- Plus more.
Junior Exports Clerk employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Exports Clerk
✨Tip Number 1
Familiarise yourself with the logistics and freight forwarding industry. Understanding key terms and processes will help you communicate effectively during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the logistics sector. Attend industry events or join online forums to connect with people who can provide insights or even refer you to job openings at companies like ours.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires clear communication with clients and overseas agents, being articulate and precise will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving abilities. Prepare examples from your past experiences where you've successfully resolved issues under pressure, as this is a key skill for the Junior Exports Clerk position.
We think you need these skills to ace Junior Exports Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the freight, transport, or shipping industry. Emphasise any roles where you managed documentation or customer service, as these are key aspects of the Junior Exports Clerk position.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to work under pressure. Mention specific examples from your past experiences that demonstrate your problem-solving abilities and attention to detail.
Highlight Technical Skills: Since the role involves using internal systems for documentation, mention any relevant software or systems you have experience with. This could include customs documentation software or any logistics management tools.
Show Enthusiasm: In your application, express your eagerness to contribute to the company’s success. Highlight your positive attitude and drive to succeed, as these traits are important for the role and will resonate well with the hiring team.
How to prepare for a job interview at Freight Personnel
✨Know Your Customs Documentation
Familiarise yourself with the types of customs documentation required in freight forwarding. Being able to discuss specific documents like the Bill of Lading or Commercial Invoice will show your understanding of the role and impress your interviewers.
✨Demonstrate Communication Skills
Since the role involves liaising with clients and overseas agents, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Showcase Problem-Solving Abilities
Prepare to discuss scenarios where you've successfully resolved issues. Highlight your ability to stay calm under pressure and how you prioritised tasks to meet deadlines, as this is crucial for the Junior Exports Clerk position.
✨Research the Company
Understand the logistics provider's operations and their emphasis on technological solutions. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company and the role.
