At a Glance
- Tasks: Help customers plan their dream holidays and manage bookings.
- Company: Join a vibrant ABTA Travel Agency and Coach Tour Operator in Bognor Regis.
- Benefits: Enjoy a competitive salary, full training, and flexible working hours.
- Why this job: Be part of a fun team, meet new people, and create unforgettable travel experiences.
- Qualifications: No experience necessary; just bring your passion for travel and great people skills!
- Other info: Work Monday to Friday with occasional Saturdays and enjoy a supportive work environment.
The predicted salary is between 24000 - 30000 £ per year.
Our client who is an Independent ABTA Travel Agency and a Coach Tour Operator requires a Travel Consultant/Agent in their busy sales office located in Bognor Regis. General travel agency knowledge and applicants with experience in selling cruising and worldwide tailormade holidays would be preferred but all levels of experience will be reviewed and open to apply! You will deal with customers who attend the agency face to face as well as online and Phone enquiries. You will provide quotations to build and sell holidays, day excursions and cruises and doing associated administration to complete a transaction. You must be a real people’s person, understand a need and want to support and be organised to multitask multiple requests. Good level computer skills are a must with the ability to use multiple systems at one time, full training will be given. Working hours 8.30am-5.30pm Monday to Friday, with approximately two in four Saturdays (8.30am-4.00pm) worked with a day off in lieu in the week to compensate. Salary Dependent on experience and open to discussion but proposed starting salary around £25,000 (Salary is reviewed after probation period (3 months))…
Travel Consultant / Agent employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant / Agent
✨Tip Number 1
Familiarize yourself with popular travel destinations and current trends in the travel industry. This knowledge will help you engage with customers more effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being a people’s person is crucial, so being able to handle various customer inquiries confidently will set you apart from other candidates.
✨Tip Number 3
Get comfortable with using multiple computer systems simultaneously. Since good computer skills are essential for this role, practicing with different booking platforms or CRM systems can give you an edge.
✨Tip Number 4
Network with professionals in the travel industry. Attend local travel fairs or join online forums to connect with others who can provide insights or even referrals to help you land the job.
We think you need these skills to ace Travel Consultant / Agent
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any experience you have in the travel industry, especially in selling cruising and tailor-made holidays. If you have worked in a sales environment or have customer service experience, be sure to mention that as well.
Showcase Your People Skills: Since the role requires dealing with customers face-to-face and over the phone, highlight your interpersonal skills. Provide examples of how you've successfully interacted with clients in the past and how you understand their needs.
Demonstrate Organizational Skills: Mention your ability to multitask and manage multiple requests efficiently. You could include specific examples of how you've handled busy periods or managed various tasks simultaneously in previous roles.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'quotation', 'administration', and 'customer support', to show that you are a good fit for the position.
How to prepare for a job interview at Workshop Recruitment
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that inspire you, as this will demonstrate your genuine interest in the industry and help you connect with the interviewer.
✨Highlight Customer Service Skills
Since the role involves dealing with customers face-to-face and online, emphasize your customer service experience. Provide examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Multitasking Abilities
The job requires managing multiple requests simultaneously. Be prepared to discuss how you prioritize tasks and stay organized under pressure. You might even want to share a specific example where you successfully juggled several responsibilities.
✨Familiarize Yourself with Cruise and Tailormade Holidays
If you have any knowledge or experience in selling cruises or creating tailormade holidays, make sure to mention it. If not, do some research beforehand to show your willingness to learn and adapt to the agency's offerings.