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For Companies At a Glance
- Tasks: Supervise daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join NEOM Wellbeing, a B Corp certified brand dedicated to enhancing community and planetary wellbeing.
- Benefits: Enjoy 25 days holiday, birthday time off, monthly product allowance, and a generous staff discount.
- Why this job: Be part of a movement that prioritises wellbeing while working in a supportive and vibrant team environment.
- Qualifications: Minimum 1 year experience in retail supervision, with a passion for health and beauty.
- Other info: Opportunity to volunteer and support personal fundraising efforts.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a full-time Supervisor who has a passion and flair for customer service to join our store in Guildford on 37.5 hours per week! To offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.
You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights may be required.
Ideally you will have a passion for retail and experience of managing a team. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
What You Will Do
- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Take full ownership of store and team in Store Managers absence
- Lead by example and support your team with daily tasks
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
What we would love
- At least 1 year minimum experience in a Retail Supervisor role
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Meticulous attention to detail
- Someone who thrives in a collaborative and supportive team
- Alignment with NEOM values with a keen interest in wellbeing
- Have the desire and capability to coach and develop your team to reach their full potential
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Positive energy that will inspire others
Benefits
- 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing time - take some time to recharge and reset
- A free NEOM product each month, plus staff discount for you to enjoy
- Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- Time off for you to volunteer, plus support for personal fundraising efforts
If you’re ready to share some Good Vibes in our Guildford Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail Store Supervisor - Guildford employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor - Guildford
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's brand values and mission. Understanding their commitment to wellbeing and community will help you align your responses during the interview, showcasing your passion for their ethos.
✨Tip Number 2
Prepare examples from your previous retail experience that demonstrate your ability to lead a team and manage store operations effectively. Highlight situations where you've successfully driven sales or improved customer service.
✨Tip Number 3
Showcase your knowledge of health and beauty trends, as well as your personal wellbeing journey. This will not only reflect your passion but also your capability to inspire both customers and colleagues in line with NEOM's values.
✨Tip Number 4
Demonstrate your adaptability and calmness under pressure by preparing for situational questions. Think of times when you've had to react positively to change or challenges in a retail environment.
We think you need these skills to ace Retail Store Supervisor - Guildford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Store Supervisor position. Tailor your application to highlight how your experience aligns with these aspects.
Showcase Your Passion: Emphasise your passion for customer service and wellbeing in your application. Share specific examples of how you've contributed to a positive customer experience or supported team wellbeing in previous roles.
Highlight Relevant Experience: Make sure to detail your experience in retail supervision, particularly in the health and beauty industry. Use bullet points to clearly outline your achievements and responsibilities in past positions.
Align with Company Values: Research NEOM Wellbeing's values and mission. In your application, demonstrate how you embody these values, such as being a 'Good Egg' and having a positive attitude. This will show that you're a great cultural fit for the team.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help customers, as this aligns perfectly with NEOM Wellbeing's values.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in managing a team. Highlight instances where you successfully led a team through challenges or changes, showcasing your ability to maintain professionalism under pressure.
✨Align with NEOM's Values
Familiarise yourself with NEOM Wellbeing's mission and values. Be ready to explain how your personal beliefs and experiences align with their commitment to wellbeing and community support.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to react positively to change or resolve conflicts within your team, as these are crucial for the role.
