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- Tasks: Manage Azure VMs and O365 configurations while delivering technical training and support.
- Company: Join a dynamic Cyber Security consultancy focused on the UK Defence sector.
- Benefits: Enjoy hybrid working, travel reimbursement, and comprehensive training opportunities.
- Why this job: Be part of a small team making a big impact in cyber security with hands-on projects.
- Qualifications: Looking for junior to mid-level candidates with a passion for technology and security.
- Other info: Flexibility to travel across the UK is required; SC Clearance eligibility is a must.
The predicted salary is between 22400 - 29600 £ per year.
Technical Support Engineer – Cyber Security Consultancy Junior to Mid-Level Salary: £28,000 – £37,000 dependent on experience Hybrid working – Outskirts of Cardiff. Need some flexibility to travel to sites across the UK. Eligible for SC Clearance. Technical Support Engineer opportunity joining a 15-20 employee Cyber Security company operating in the UK Defence sector. You will be based on their office on the outskirts of Cardiff on a hybrid basis with some travel to Bristol and Corsham to deliver technical projects and deliver training demonstrations to both teams and clients. You would work on an average of 3 days on site per week depending on which project phase you are working on (sometime phases will involve 4/5 days, sometimes just 1 day and remote working to complete documentation). All travel will be re-imbursed. They will provide training and knowledge transfers to fill any gaps in your knowledge. The role: Management / configuration of Azure virtual machines and virtual environments. Management / configuration of O365 (SharePoint, permissions groups, access control, security policies) Directory configuration, Server Building/VM building. Provide technical advice and guidance as ‘business as usual’. Support delivery of technical training projects to clients, presenting technical demonstrations and walkthroughs….
Technical Support Engineer employer: F5
Contact Detail:
F5 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarize yourself with Azure and O365, as these are key components of the role. Consider taking online courses or certifications to boost your knowledge and show your commitment to learning.
✨Tip Number 2
Network with professionals in the cyber security field, especially those who work in technical support roles. Attend industry events or join relevant online forums to make connections that could help you learn more about the job.
✨Tip Number 3
Prepare to discuss your experience with technical training and presentations. Think of examples where you've successfully communicated complex information to non-technical audiences, as this will be crucial for the role.
✨Tip Number 4
Research the company’s projects and values, particularly in the UK Defence sector. Being knowledgeable about their work will help you stand out during interviews and demonstrate your genuine interest in the position.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and cyber security. Emphasize any specific skills related to Azure, O365, and server management that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cyber security and technical support. Mention your flexibility for travel and your willingness to learn, as well as any previous experience in delivering training or technical demonstrations.
Highlight Relevant Certifications: If you have any certifications related to cyber security, cloud services, or technical support, be sure to include them in your application. This can set you apart from other candidates.
Showcase Soft Skills: In your application, emphasize soft skills such as communication, teamwork, and problem-solving. These are crucial for a role that involves client interaction and collaboration with teams.
How to prepare for a job interview at F5
✨Understand the Cyber Security Landscape
Make sure you have a solid grasp of current cyber security trends and challenges, especially those relevant to the UK Defence sector. This knowledge will help you demonstrate your interest and understanding of the field during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Azure virtual machines, O365 management, and server building. Highlight specific projects or tasks where you've successfully applied these skills, as this will show your practical knowledge and readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Practice articulating how you would handle technical issues or client training situations, as this will showcase your critical thinking and communication skills.
✨Demonstrate Flexibility and Teamwork
Since the role involves hybrid working and travel, emphasize your adaptability and willingness to collaborate with teams across different locations. Share examples of how you've successfully worked in dynamic environments or on team projects.
