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- Tasks: Lead a vibrant social media team and drive impactful digital campaigns.
- Company: Join a charity dedicated to supporting people with MS across the UK.
- Benefits: Enjoy flexible working, generous leave, and access to 24/7 virtual GP services.
- Why this job: Make a real difference while working in a supportive and progressive environment.
- Qualifications: Passion for social media and experience in digital marketing are essential.
- Other info: Applications from diverse backgrounds are encouraged; adjustments available for applicants.
The predicted salary is between 29800 - 35800 £ per year.
Position: Social and Paid Media Manager
Type: Full-time (35 hours a week), Maternity Cover – Fixed term until 26th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
About the Employer
This charity makes sure people living with MS are at the centre of everything they do. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you’ll be able to make a difference.
About this job
The charity is looking for an enthusiastic and driven Social and Paid Media Manager to shape the strategic direction of their social media channels with an audience of over 190,000 followers and their paid media activities. You’ll look after a dynamic and busy social media team, provide strategic leadership, guidance and advice. You’ll help deliver an ambitious programme of digital campaigns and appeals, oversee strategies for organic and paid media and ensure that activities and campaigns achieve against objectives and KPIs. Collaborating with colleagues across the digital and content team, you’ll commission or create engaging content and ensure best practice and accessibility standards are followed. Acting as a champion for the brand, you’ll also oversee moderation across their channels and lead on crisis and reputation management, ensuring all appropriate escalation processes are followed.
Closing date for applications: 9:00 on Friday 20th June 2025
How to apply:
Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.
Equal Opportunities
This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer. Our client is a Disability Confident Employer and they’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format.
More about their employee benefits:
- Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely)
- Flexible working options
- Generous sick pay entitlement
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week
- Enhanced leave for new parents
- Free access to a confidential helpline service for both you and your family
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave for miscarriage or stillbirth
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
- Personalised development plans with a wide range of training courses
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for the charity's activities during normal working hours
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
This employer is committed to safeguarding and promoting the welfare of everyone who uses their services. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with this organisation. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Social and Paid Media Manager employer: CHM-1
Contact Detail:
CHM-1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social and Paid Media Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their commitment to the MS community will help you align your approach and demonstrate genuine passion during any discussions.
✨Tip Number 2
Showcase your experience in managing social media campaigns, particularly in a charity or non-profit context. Be ready to discuss specific examples of how you've driven engagement and met KPIs in previous roles.
✨Tip Number 3
Prepare to discuss your strategies for crisis management on social media. Given the nature of the role, having a clear plan for handling potential issues will set you apart as a candidate.
✨Tip Number 4
Network with current or former employees of the charity if possible. Gaining insights into their culture and expectations can provide you with an edge in understanding what they value in a Social and Paid Media Manager.
We think you need these skills to ace Social and Paid Media Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media management and paid media campaigns. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity's mission and how your skills align with their goals. Mention specific examples of past successes in managing social media channels and digital campaigns.
Showcase Your Digital Skills: Include any relevant certifications or training in social media marketing, analytics tools, or content creation. Highlight your ability to analyse data and adjust strategies based on performance metrics.
Proofread and Edit: Before submitting your application, carefully proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CHM-1
✨Know the Organisation's Mission
Before your interview, make sure you understand the charity's mission and how it relates to people living with MS. This will help you demonstrate your alignment with their values and show that you're genuinely interested in making a difference.
✨Showcase Your Social Media Expertise
Prepare examples of successful social media campaigns you've managed in the past. Be ready to discuss your strategies for both organic and paid media, as well as how you measure success against KPIs.
✨Demonstrate Leadership Skills
As a Social and Paid Media Manager, you'll be leading a team. Be prepared to share your leadership style and provide examples of how you've guided teams in previous roles, especially in high-pressure situations like crisis management.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about their current digital campaigns or how they measure the impact of their social media efforts. This shows you're thinking critically about the position.
