Solution Design Authority

Flint is looking for a Solution Design Authority to join one of our clients on a contract basis.

Please note SC Clearance is required for this role.

Responsibilities:

• Gather and define customer-specific technical requirements to guide the solution design process.

• Serve as a subject matter expert throughout post-sales solution implementation. Lead and contribute to design and integration workshops to ensure alignment with customer needs.

• Produce end to end review of existing QoS implementation

• Produce HLD for proposed QoS changes

• Produce LLD for the proposed QoS configuration.

• Facilitate effective planning and collaboration among internal teams, customers, and third-party providers to ensure seamless integration and execution.

Requirements:

• 10 to 15 years of relevant industry experience

• Strong knowledge of telecom industry frameworks such as eTOM, TAM, and SID

• Expertise in OSS/BSS processes

• Hands-on experience with Salesforce platforms: Service Cloud, Sales Cloud, Experience Cloud, and Salesforce Industries CPQ/Order Management

• Proven experience in multi-channel solution delivery

• At least 6 years of experience in developing COTS (Commercial Off-The-Shelf) applications