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- Tasks: Be the face of our award-winning customer service and support our clients daily.
- Company: Join the Aviva family and be part of a collaborative team at Solus.
- Benefits: Enjoy opportunities for constant learning and personal growth in a supportive environment.
- Why this job: Make a real difference while developing your skills in a dynamic and rewarding role.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: This is a chance to work with a reputable company known for its excellent service.
The predicted salary is between 28800 - 43200 £ per year.
Overview Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family? Responsibilities The Role; Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working together to create a supportive and collaborative te… JBLK1_UKTJ
Customer Service Advisor employer: Solus Accident Repair Centres
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Finde heraus, was die Werte und Arbeitsprinzipien von Aviva sind. Wenn du diese verstehst und in deinem Gespräch darüber sprichst, zeigst du, dass du gut ins Team passt und die Unternehmenskultur schätzt.
✨Tip Number 2
Bereite dich darauf vor, Beispiele für deine Erfahrungen im Kundenservice zu teilen. Überlege dir spezifische Situationen, in denen du Probleme gelöst oder Kunden begeistert hast, um deine Fähigkeiten zu demonstrieren.
✨Tip Number 3
Zeige deine Bereitschaft, ständig zu lernen und dich weiterzuentwickeln. Sprich darüber, wie du in der Vergangenheit neue Fähigkeiten erlernt hast und wie du dies auch in der neuen Rolle tun möchtest.
✨Tip Number 4
Informiere dich über die aktuellen Trends im Kundenservice und bringe Ideen mit, wie man den Service verbessern kann. Dies zeigt dein Engagement und deine proaktive Haltung gegenüber der Rolle.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Understand the responsibilities and the values of Solus and Aviva, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to support and collaborate with a team, as well as your commitment to providing excellent service.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as communication, problem-solving, and adaptability. Provide concrete examples of how you've used these skills in past roles to make a positive impact.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Mention why you want to be part of the Aviva family and how you can contribute to their award-winning customer service.
How to prepare for a job interview at Solus Accident Repair Centres
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to provide excellent service.
✨Demonstrate Teamwork Skills
Since the role emphasizes collaboration, be prepared to discuss how you work effectively within a team. Highlight experiences where you contributed to a positive team dynamic.
✨Familiarize Yourself with Aviva's Values
Research Aviva's core values and principles. During the interview, align your answers with these values to show that you are a good cultural fit for the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in customer service scenarios. Practice articulating your thought process and how you would handle various customer situations.
