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- Tasks: Lead and manage all aspects of exhibition operations for a premium visitor experience.
- Company: IMG is a top global sports marketing agency, working with major brands and events.
- Benefits: Enjoy career development opportunities, including access to exclusive training programs.
- Why this job: Join a dynamic team, work on exciting projects, and make a real impact in the industry.
- Qualifications: Experience in managing large-scale exhibitions and a relevant degree or qualification required.
- Other info: Be ready for occasional travel and extended hours to deliver exceptional exhibitions.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Senior Operations Manager, Exhibitions role at IMG.
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the NFL, Premier League, IOC, NHL, MLS, ATP, WTA, Wimbledon, Euroleague Basketball, CONMEBOL, DP World Tour, The R&A, UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO).
Role Overview: The Senior Operations Manager, Exhibitions (SOME) will work closely with the VP & Director of Exhibitions, Senior Project Manager, and senior client stakeholders to oversee all aspects of exhibition operational management, ensuring support for creative visions, smooth delivery, and a premium visitor experience. The role includes managing visitor services, attendant events, and ensuring operational excellence within budget.
Key Responsibilities:
- Client Liaison: Build and maintain stakeholder relationships, support management of key stakeholders including IP holders, venues, and authorities, and facilitate team meetings.
- Site Management: Oversee venue management, staff training, and delivery of ancillary events, ensuring high-quality visitor experiences and brand consistency.
- Financial & Commercial: Manage budgets, monitor milestones, report on performance, and identify cost-saving opportunities.
- Operations: Coordinate the planning, management, and execution of exhibitions, manage project schedules, and oversee onsite operations and logistics.
- Merchandise Production: Collaborate on producing and managing exhibition merchandise, ensuring quality and brand alignment.
- Business Development: Contribute ideas for future projects and pipeline development.
- Challenges & Travel: Be prepared for occasional extended hours, weekend work, and international travel for meetings and exhibitions.
Key Results Areas:
- High-quality, well-attended exhibitions delivered on schedule and within budget.
- Positive stakeholder and visitor feedback.
- Effective leadership and management of teams and contractors.
Person Specification:
Experience: Proven track record managing large-scale exhibitions, ideally with luxury brands, cultural institutions, or galleries.
Skills & Abilities: Leadership, organization, communication, stakeholder management, budgeting, and trend awareness in arts and luxury markets.
Qualifications: Degree or equivalent qualification.
Career Development: Opportunities for cross-promotion, professional growth, and access to development programs like the Events Leadership Academy.
Contact Detail:
IMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager, Exhibitions
✨Tip Number 1
Network with professionals in the exhibitions and events management industry. Attend relevant conferences, workshops, or networking events to meet potential colleagues and learn about the latest trends in exhibition operations.
✨Tip Number 2
Familiarise yourself with IMG's past exhibitions and their approach to client relationships. Understanding their brand values and operational style will help you align your experience with their expectations during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed large-scale exhibitions in the past. Highlight your leadership skills and ability to work under pressure, as these are crucial for the Senior Operations Manager role.
✨Tip Number 4
Stay updated on the latest trends in the luxury market and arts sector. Being knowledgeable about current developments will demonstrate your passion for the industry and your readiness to contribute innovative ideas to IMG.
We think you need these skills to ace Senior Operations Manager, Exhibitions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large-scale exhibitions, particularly with luxury brands or cultural institutions. Use specific examples to demonstrate your leadership and organisational skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the industry. Mention how your background aligns with IMG's mission and values, and provide examples of how you've successfully managed projects similar to those described in the job listing.
Highlight Key Skills: Emphasise your skills in stakeholder management, budgeting, and operations. Use bullet points to make these stand out, and relate them directly to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Senior Operations Manager role.
How to prepare for a job interview at IMG
✨Research IMG Thoroughly
Before the interview, dive deep into IMG's history, values, and recent projects. Understanding their role in sports marketing and exhibitions will help you tailor your responses and demonstrate genuine interest.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles that highlight your experience in managing large-scale exhibitions. Focus on your leadership skills, budget management, and how you've ensured high-quality visitor experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage stakeholder relationships or overcome challenges during an exhibition. Be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their future projects, team dynamics, or how they measure success in exhibitions. This demonstrates your proactive mindset.
