Ai tools and portfolio management SME

Role : Ai tools and portfolio management SME

Location: London (Hybrid)

Job Description:

We are seeking a highly experienced Al Tools Strategy & Portfolio Management SME to support the continued growth and governance of HSBC's industry-leading Generative Al Coding Assistant (GenAl CA) program. This role sits within CTO DevOps, which provides foundational developer services to over 20,000 engineers globally.

GenAl CAs— led by GitHub Copilot—represent the largest and fastest-scaling GenAl use case within HSBC, with 95% developer adoption and the highest number of engaged users globally, making HSBC GitHub's largest enterprise customer by usage. The successful candidate will play a key role in sustaining this momentum while ensuring strategic alignment, value realization, and robust governance across the GenAl tooling portfolio.

Key Responsibilities:

•⁠ ⁠Al Tool Strategy & Roadmapping

Define and evolve the enterprise strategy for Al and GenAl developer tools, with a focus on continued innovation and safe, scalable growth.

Align tool strategy with HSBC's wider engineering, security, and digital transformation goals.

•⁠ ⁠Portfolio Management

Maintain oversight of the GenAl CA ecosystem, including tooling performance, feature evolution, and cross-program alignment.

Track KPIs, adoption metrics, and value realization across all GenAl initiatives in the developer space.

Tool Evaluation & Integration

•⁠ ⁠Lead the evaluation and implementation of new Al tools that complement or extend current capabilities (e.g., beyond GitHub Copilot to other Al-enhanced IDEs and platforms).

Work closely with platform and engineering teams to drive secure, compliant integrations into HSBC's development environments.

•⁠ ⁠Governance & Risk Management

•⁠ ⁠Establish and enforce governance policies and responsible Al practices.

Liaise with InfoSec, Compliance, Legal, and Risk teams to ensure secure and ethical use of Al tooling at scale.

•⁠ ⁠Stakeholder Collaboration

•⁠ ⁠Serve as a central point of contact between CTO DevOps, engineering teams, executive leadership, and external vendors (e.g., Microsoft/GitHub).

•⁠ ⁠Provide clear, data-driven insights and updates to stakeholders on program health and tooling ROI.

Enablement & Change Management

•⁠ ⁠Support the rollout of enablement initiatives, user training, and communications to sustain adoption.

Promote culture change across developer communities for safe and effective Al usage.

Required Skills & Experience:

•⁠ ⁠Proven experience in portfolio management, Al tooling strategy, or DevOps/platform engineering leadership.

•⁠ ⁠Strong understanding of developer ecosystems, SDLC, and enterprise engineering practices.

•⁠ ⁠Deep familiarity with GenAl coding tools, such as GitHub Copilot, Amazon CodeWhisperer etc.

•⁠ ⁠Demonstrated experience in implementing governance frameworks, security controls, and compliance processes in large enterprises.

•⁠ ⁠Strong analytical mindset with ability to track KPIs and measure business impact.

•⁠ ⁠Excellent communication, stakeholder management, and cross-functional collaboration skills.

Preferred Qualifications:

•⁠ ⁠Experience working in large-scale, regulated environments (e.g., banking, financial services, insurance).

Awareness of responsible Al, model governance, and ethical Al deployment standards.

Past involvement in Al/ML or developer enablement transformation programs.