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- Tasks: Support internal teams and stakeholders by troubleshooting application issues and managing incidents.
- Company: Join a leading financial services firm focused on trading and market connectivity.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team in a fast-paced environment with a focus on innovation.
- Qualifications: Experience with PowerShell, SQL, and trading platforms is essential; ITIL knowledge is a plus.
- Other info: Ideal for tech-savvy individuals passionate about finance and problem-solving.
The predicted salary is between 51000 - 85000 £ per year.
The role of the Application Support Engineer centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.
This role will be working within the Front Office Teams and requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.
- Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
- Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
- Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
- Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
- Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
- Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
- Strong PowerShell experience is a must!
If you are interested in the above role please come back to me asap with an updated CV or contact number.
Contact Detail:
VirtueTech Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer, PowerShell, SQL | Up to £85k | London Hybrid
✨Tip Number 1
Familiarise yourself with the specific trading platforms mentioned in the job description, such as ION and TT. Having hands-on experience or even a solid understanding of these platforms will set you apart from other candidates.
✨Tip Number 2
Brush up on your PowerShell skills, as this is a must-have for the role. Consider working on small projects or scripts that demonstrate your ability to automate tasks and troubleshoot issues effectively.
✨Tip Number 3
Network with professionals in the financial services sector, especially those who work with trading platforms. Engaging in discussions about industry trends and challenges can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with incident management and ITIL frameworks during interviews. Be ready to share specific examples of how you've improved processes or resolved critical issues in previous roles.
We think you need these skills to ace Application Support Engineer, PowerShell, SQL | Up to £85k | London Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with PowerShell, SQL, and any relevant trading platforms. Emphasise your background in financial services and your understanding of trading processes to align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and detail how your skills and experiences make you a perfect fit. Mention specific examples of how you've resolved application issues or improved processes in previous roles.
Highlight Technical Skills: Clearly list your technical skills related to Windows and Linux/Unix environments, as well as your experience with databases like SQL and Oracle. Don't forget to mention your proficiency in API onboarding and FIX messaging.
Showcase Communication Skills: Since the role requires excellent communication and stakeholder management skills, provide examples in your application that demonstrate your ability to build relationships and effectively document processes.
How to prepare for a job interview at VirtueTech Recruitment Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with PowerShell, SQL, and any relevant trading platforms. Highlight specific projects or challenges you've tackled using these technologies, as this will demonstrate your technical proficiency.
✨Understand the Financial Services Landscape
Familiarise yourself with the basics of trading, clearing, and settlement processes. Being able to speak knowledgeably about these topics will show that you understand the context in which the role operates.
✨Emphasise Communication and Collaboration
Since the role involves working closely with various teams, be ready to provide examples of how you've successfully collaborated with others in past roles. Strong communication skills are essential, so practice articulating your thoughts clearly.
✨Demonstrate a Proactive Mindset
Prepare to discuss instances where you've taken ownership of issues and driven solutions. Employers value candidates who can identify problems and take initiative to resolve them, especially in high-pressure environments.
