Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Elevate customer experiences and guide outcomes in a dynamic call centre environment.
- Company: Join a leading company dedicated to exceptional customer service across the UK.
- Benefits: Enjoy competitive salary, overtime pay, career development, and flexible work options.
- Why this job: Make a real impact while growing your skills in a supportive and engaging culture.
- Qualifications: Previous experience in customer service or call centres is essential.
- Other info: Multiple locations available across the UK for your convenience.
The predicted salary is between 26500 - 29500 £ per year.
Customer Service Specialists
Location: Multiple Sites UK locations
Salary: £26,500-29,500 + benefits + overtime + career development
Step into a role where you bring experience and gain influence. As a Customer Service Specialist, you'll go beyond the day-to-day to help guide, shape, and elevate customer outcomes. This role suits individuals who have already proven themselves in call centre or customer service environments.
Senior Customer Service Specialist employer: High Profile Resourcing Ltd
Contact Detail:
High Profile Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Service Specialist
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during interviews and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples from your previous roles where you've successfully resolved customer issues or improved customer satisfaction. We love hearing about real-life experiences that showcase your problem-solving skills.
✨Tip Number 3
Research common challenges faced in customer service roles, especially in call centres. Being able to discuss these challenges and how you would tackle them shows initiative and a proactive mindset, which we highly value.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the role, which can give you an edge in your discussions with us.
We think you need these skills to ace Senior Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in call centres. Use specific examples that demonstrate your ability to elevate customer outcomes and guide clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention how your previous roles have prepared you for this position and how you can contribute to the company's goals.
Highlight Key Skills: In your application, emphasise skills such as communication, problem-solving, and empathy. These are crucial for a Senior Customer Service Specialist role and should be evident in your examples.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at High Profile Resourcing Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in customer service roles, especially in call centres. Be prepared to discuss specific situations where you successfully resolved customer issues or improved customer satisfaction.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your ability to think on your feet and solve problems effectively. Employers are looking for candidates who can handle challenging situations with ease and creativity.
✨Understand the Company Culture
Research the company’s values and culture before the interview. This will help you tailor your responses to align with what they prioritise, showing that you’re a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This demonstrates your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about career development opportunities or how success is measured in the role.
