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For Companies At a Glance
- Tasks: Be the friendly face of our clinic, greeting patients and managing appointments.
- Company: Join The Ü Clinic, a reputable multi-specialist health clinic dedicated to patient care.
- Benefits: Enjoy a supportive team, on-the-job training, and a pension scheme.
- Why this job: Make a positive impact on people's lives in a dynamic healthcare environment.
- Qualifications: Previous experience in customer service is preferred; strong communication skills are essential.
- Other info: Flexibility to work at Oxted and Sevenoaks locations, including some evenings and weekends.
The predicted salary is between 18400 - 32200 £ per year.
Location: Clinic locations: Oxted and/or Sevenoaks
Job Type: Full-time (37.5 hours/week)
Salary: £23,000
Reports to: Partner and Practice Manager
About Us
The Ü Clinic is a multi-specialist consultant led clinic offering a range of exceptional expert care. We are a small but busy and reputable health clinic dedicated to supporting our patients. We currently offer GP, Ophthalmology, Skin and Aesthetic services. Our multidisciplinary team works collaboratively to promote health and wellbeing to our patients and the community.
The Role
We are seeking a friendly, organized, and reliable Medical Receptionist. As the first point of contact for our patients, the Receptionist plays a key role in ensuring a welcoming and smooth experience from arrival to departure.
Key Responsibilities:
- Greet patients and visitors in a courteous and professional manner
- Answer and direct phone calls, take messages, and manage inquiries
- Schedule and confirm patient appointments using our booking system
- Provide information regarding services, procedures, and clinic policies
- Maintain accurate patient records and ensure confidentiality
- Handle administrative tasks such as filing, scanning, and data entry
- Assist with billing and payment processing as needed
- Handle incoming and outgoing correspondence, including email, mail, and phone calls
- Support clinical staff with coordination of patient flow
- Monitor and order office and medical supplies when needed
- Maintain the reception area to ensure it is clean and welcoming
What We’re Looking For:
- Previous experience in a receptionist, administrative, or customer service role (healthcare experience is an advantage)
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using computers and office software (e.g., MS Office, appointment booking systems)
- A compassionate and professional approach to patient care
- Ability to work independently and as part of a team
- Flexibility to work from different clinic locations. These are currently Oxted and Sevenoaks. Flexibility to work on some evenings and weekends.
What We Offer:
- A supportive and friendly team environment
- On-the-job training and development opportunities
- Pension scheme
- A role with variety and responsibility
- Opportunity to make a positive difference in people’s lives
How to Apply
Please submit your CV and a brief cover letter outlining your experience and interest in the role to info@theuclinic.com
Closing Date: 10.6.2025
Contact Detail:
Ü Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the services offered at The Ü Clinic. Understanding their GP, Ophthalmology, Skin, and Aesthetic services will help you engage more effectively during any interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. As a Medical Receptionist, you'll be the first point of contact for patients, so showcasing your ability to create a welcoming environment is crucial.
✨Tip Number 3
Prepare to discuss your experience with appointment booking systems or similar software. Being proficient in these tools is essential for the role, and demonstrating your familiarity can set you apart from other candidates.
✨Tip Number 4
Be ready to showcase your organisational skills. Think of examples where you've successfully managed multiple tasks or maintained accurate records, as this will resonate well with the responsibilities of a Medical Receptionist.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist, administrative, or customer service roles. Emphasise any healthcare experience and showcase your communication and organisational skills.
Craft a Compelling Cover Letter: Write a brief cover letter that outlines your interest in the Medical Receptionist role at The Ü Clinic. Mention specific skills that align with the job description, such as your ability to manage inquiries and maintain patient records.
Highlight Key Skills: In both your CV and cover letter, focus on key skills mentioned in the job description, such as proficiency in office software, attention to detail, and a compassionate approach to patient care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ü Clinic
✨Research the Clinic
Before your interview, take some time to learn about The Ü Clinic, its services, and its values. Understanding their approach to patient care will help you align your answers with their mission and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Medical Receptionist, excellent communication is key. Be prepared to discuss your previous experiences where you effectively communicated with patients or colleagues. Use clear and concise language during the interview to reflect your ability to handle inquiries professionally.
✨Highlight Organisational Abilities
The role requires strong organisational skills. Share specific examples of how you've managed multiple tasks or prioritised responsibilities in past roles. This will show that you can handle the busy environment of a health clinic efficiently.
✨Demonstrate Compassion and Professionalism
Since you'll be the first point of contact for patients, it's important to convey a compassionate and professional attitude. Prepare to discuss scenarios where you've provided excellent customer service, especially in challenging situations, to illustrate your suitability for the role.
