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- Tasks: Lead user research to shape product strategy and enhance user experience.
- Company: Join a top provider of travel and lifestyle benefits, making a real impact.
- Benefits: Enjoy a competitive salary, hybrid work model, and a dynamic team environment.
- Why this job: Perfect for self-starters eager to influence product development in a fast-paced setting.
- Qualifications: Experience in user research, especially in travel or fintech, is essential.
- Other info: This role offers the chance to own end-to-end research processes.
The predicted salary is between 48000 - 52000 £ per year.
A talented Senior User Researcher / UX Researcher is needed by a leading provider of travel and lifestyle benefits! Our client needs an experienced and self-driven Senior User Researcher / UX Researcher who can evangelise user research across the business and help optimise product strategy.
This is a new role, where you will be able to take ownership of the organisation’s end-to-end research, from planning and recruitment to synthesis and storytelling. It is ideal for a self-starter who thrives in a fast-paced environment, enjoys building from scratch, and is confident engaging with cross-functional teams to embed research deeply into product strategy.
Please note that the client cannot sponsor at this time.
The Senior User Researcher / UX Researcher’s responsibilities include:
- Conducting mixed-method research (with a focus on qualitative) including interviews, usability testing, surveys, diary studies, etc to build up a picture of user needs and wants.
- Collaborating closely with product managers, product designers, and other key stakeholders to identify research questions and align on objectives.
- Producing data and user insights to aid in the creation of product strategy.
The Senior User Researcher / UX Researcher’s must have:
- Experience in industries like travel, loyalty, fintech, benefits platforms, and cross-cultural user studies.
- Previous hands-on user research experience (ideally in product-led or B2B2C environments), including running research independently and proactively across multiple teams.
- Familiarity with tools like Usertesting.com, Lyssna, Lookback, Maze, Optimal Workshop, Dovetail, or similar.
Senior User Researcher / UX Researcher employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher / UX Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in user research, especially in the travel and fintech sectors. This will not only help you understand the industry better but also allow you to speak confidently about how your insights can drive product strategy.
✨Tip Number 2
Network with professionals in the UX research field, particularly those who have experience in B2B2C environments. Engaging with others can provide valuable insights and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss specific methodologies you've used in past projects. Be ready to share examples of how your research has directly influenced product decisions, as this will demonstrate your ability to embed research into product strategy.
✨Tip Number 4
Showcase your familiarity with user research tools like Usertesting.com and Dovetail during interviews. Being able to discuss your hands-on experience with these tools will highlight your technical skills and readiness for the role.
We think you need these skills to ace Senior User Researcher / UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user research, particularly in B2B2C or product-led environments. Emphasise any hands-on research you've conducted and tools you've used that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user research and how it can impact product strategy. Mention specific projects where you've successfully collaborated with cross-functional teams and the outcomes of your research.
Showcase Your Research Skills: Include examples of mixed-method research you've conducted, especially qualitative methods like interviews and usability testing. Highlight how your insights have influenced product decisions in previous roles.
Prepare for Potential Questions: Anticipate questions related to your research methodology and how you engage stakeholders. Be ready to discuss specific challenges you've faced in past projects and how you overcame them.
How to prepare for a job interview at Intelligent People
✨Showcase Your Research Skills
Be prepared to discuss your previous user research projects in detail. Highlight the methodologies you used, the insights you gained, and how those insights influenced product strategy. This will demonstrate your hands-on experience and ability to conduct mixed-method research.
✨Understand the Company’s Products
Before the interview, take some time to familiarise yourself with the company's travel and lifestyle benefits offerings. Understanding their products will allow you to tailor your responses and show how your research can directly impact their business.
✨Prepare for Cross-Functional Collaboration
Since the role involves working closely with product managers and designers, be ready to discuss how you’ve successfully collaborated with cross-functional teams in the past. Share examples of how you aligned research objectives with team goals to drive product development.
✨Demonstrate Your Passion for User-Centric Design
Express your enthusiasm for user research and its importance in creating effective products. Share any personal projects or experiences that highlight your commitment to understanding user needs and advocating for them within a business context.
