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For Companies At a Glance
- Tasks: Manage the home buying process and liaise with key stakeholders.
- Company: Join Spicerhaart, a leading name in the property industry.
- Benefits: Enjoy a competitive salary, bonuses, and dedicated training opportunities.
- Why this job: Gain valuable experience while helping clients achieve their home ownership dreams.
- Qualifications: Previous administrative experience and a passion for customer service are essential.
- Other info: We celebrate diversity and welcome all applicants to join our inclusive team.
The predicted salary is between 17500 - 22000 £ per year.
What to expect as a Sales Progressor:
- Register client details
- Chase key stakeholders throughout the home buying process:
- Mortgage advisers or lenders
- Solicitors
- Your buyer
- The vendor (client selling the house)
- Surveyors
- Any other key parts to the process
- Identification
- Mortgage agreement
- Required insurance policies
What you need to bring to the table:
- Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
- A reputation for delivering outstanding customer service
- Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
- Passionate about haart, our values and processes
- A hunger to earn. A drive to work hard and reap the rewards from your dedication
As a Sales Progressor, we would expect you to:
- Be able to pick up client relationships
- Manage multiple cases at one time
- Effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion
What’s on offer to you:
- Basic annual salary is between £17,500 to £22,000 (Depending on experience)
- Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:
- 80% - £250
- 90% - £500
- 100% - £750
Are you good at?
- Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
- Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
- Being a Team Player
- Wanting to do an excellent job, not just for you but for the team and most importantly your customer
- Believing in yourself and your abilities – and not being afraid to show it
The finer details:
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
- Proof of Address
- National Insurance
Equal Opportunities:
At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Contact Detail:
Haart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Administrator
✨Tip Number 1
Familiarise yourself with the home buying process and the roles of various stakeholders involved. Understanding how mortgage advisers, solicitors, and surveyors interact will help you communicate effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in previous roles. This will demonstrate your ability to engage with clients and meet their needs.
✨Tip Number 3
Highlight your multitasking abilities by discussing specific instances where you've managed multiple responsibilities simultaneously. This is crucial for the Sales Progressor role, so be ready to share relevant experiences.
✨Tip Number 4
Research Spicerhaart's values and culture to align your responses with what they stand for. Showing that you're passionate about their mission can set you apart from other candidates.
We think you need these skills to ace After Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly within estate agency or residential lettings. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the home buying process and how your skills align with the responsibilities of a Sales Progressor. Be sure to express your passion for delivering outstanding customer service.
Highlight Relevant Skills: In your application, clearly outline your multitasking abilities and communication skills. Provide examples of how you've successfully managed client relationships and collaborated with various stakeholders in previous roles.
Prepare for Video Interviews: Since interviews may be conducted via video software, practice answering common interview questions related to the role. Ensure you have a quiet, professional-looking space for the interview and test your technology beforehand to avoid any issues.
How to prepare for a job interview at Haart
✨Show Your Administrative Skills
Make sure to highlight your experience in administrative roles. Discuss specific examples where you've successfully managed multiple tasks or projects, as this will demonstrate your ability to handle the responsibilities of an After Sales Administrator.
✨Demonstrate Customer Service Excellence
Prepare to share instances where you've provided outstanding customer service. This role requires strong communication skills, so be ready to explain how you engage with clients and stakeholders effectively throughout the home buying process.
✨Express Your Enthusiasm for Learning
Convey your eagerness to learn and grow within the property industry. Mention any relevant training or courses you've undertaken, and express your commitment to continuous professional development, which is highly valued in this role.
✨Prepare for Video Interviews
Since interviews may be conducted via video software, ensure you're comfortable with the technology. Test your equipment beforehand, choose a quiet and well-lit space, and dress professionally to make a great first impression.
