Funeral Arranger

Funeral Arranger

Thirsk Full-Time No home office possible
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At a Glance

  • Tasks: Support families in organising visits and answering questions with empathy and care.
  • Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a pension with up to 10% employer contributions.
  • Why this job: Make a meaningful impact in your community while receiving full training and support.
  • Qualifications: No experience needed; just bring your passion for service and strong communication skills.
  • Other info: Flexible part-time hours with opportunities for career development and a supportive team environment.

Closing date: 09-06-2025

Part time: 18.75 hours per week, Monday - Tuesdays 9am to 5pm, and Wednesday 9am to 12.45pm. Thirsk, YO7 1LB

No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed. Join our friendly team and help families say the perfect goodbye to loved ones. You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role.

You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Find the kind of job satisfaction you didn’t think was possible. Apply today.

What you’ll do:

  • As a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions.
  • Ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’.
  • Build positive relationships in the local community.
  • Hold the fort at the funeral home (there will be times when you’ll be the only one in branch).
  • Support with manual handling of coffins and the deceased.

This role would suit people who have:

  • A passion for delivering great service and building relationships.
  • Excellent communication and admin skills plus strong attention to detail.
  • High levels of empathy, discretion and care.

Why Co-op?

  • 30% off Co-op branded products in our food stores all year-round.
  • 10% off other brands in our food stores all year-round.
  • Discounts on other Co-op products and services.
  • 23 days holidays (pro rata, rising with service).
  • A pension with up to 10% employer contributions.
  • Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
  • Access to virtual GP and free eye tests.
  • Endless career development opportunities including apprenticeships.
  • Friendly, supportive team and the knowledge that you make a huge difference to your community.
  • Access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment:

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Funeral Arranger employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment in Thirsk. As a Funeral Arranger, you'll enjoy a competitive salary, generous benefits including discounts on Co-op products, and access to career development opportunities that empower you to grow within the company. Join us in making a meaningful difference in the community while benefiting from our commitment to inclusivity and employee well-being.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Arranger

✨Tip Number 1

Familiarise yourself with the local community and its needs. As a Funeral Arranger, building positive relationships is key, so understanding the community you’ll serve can help you connect better with families during their difficult times.

✨Tip Number 2

Practice your communication skills. Since this role requires excellent communication and empathy, consider role-playing scenarios with friends or family to prepare for real-life interactions with grieving families.

✨Tip Number 3

Be ready to demonstrate your attention to detail. During the interview process, think of examples from your past experiences where you’ve successfully managed details, as this will show your capability in handling sensitive tasks.

✨Tip Number 4

Show your passion for service. Be prepared to discuss why you want to work in this field and how you can contribute to providing a compassionate service, as this will resonate well with the values of Co-op.

We think you need these skills to ace Funeral Arranger

Excellent Communication Skills
Empathy and Compassion
Attention to Detail
Customer Service Skills
Administrative Skills
Relationship Building
Discretion and Confidentiality
Manual Handling Skills
Organisational Skills
Problem-Solving Skills
Ability to Work Independently
Teamwork Skills
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Funeral Arranger. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Skills: Even though no experience is needed, focus on showcasing your communication skills, empathy, and attention to detail in your application. These qualities are essential for the role and should be emphasised.

Complete the Online Assessment: Prepare for the online assessment by ensuring you have a quiet space and enough time to complete it without interruptions. This assessment is a crucial part of the application process.

Be Authentic: When filling out your application, be genuine about your motivations for wanting to work as a Funeral Arranger. Share any personal experiences or values that align with the role and the company's mission.

How to prepare for a job interview at Co-op

✨Show Empathy and Understanding

As a Funeral Arranger, you'll be dealing with families during a sensitive time. Make sure to express your empathy and understanding during the interview. Share any relevant experiences where you've supported others or demonstrated compassion.

✨Highlight Communication Skills

Excellent communication is key in this role. Be prepared to discuss how you effectively communicate with others, whether it's through active listening or providing clear information. Use examples from past experiences to illustrate your skills.

✨Demonstrate Attention to Detail

Attention to detail is crucial when arranging funerals. During the interview, mention specific instances where your attention to detail made a difference in your work. This could be in administrative tasks or ensuring that all aspects of a project were completed accurately.

✨Ask Thoughtful Questions

Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about the training process or how the team supports each other.

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