Reservations Manager

Reservations Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reservations team and manage booking strategies for guests and groups.
  • Company: Join The London EDITION, a stylish hotel known for its vibrant atmosphere and exceptional service.
  • Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
  • Why this job: Be part of a creative team in a prestigious hotel that values innovation and guest satisfaction.
  • Qualifications: Experience in hospitality management and strong leadership skills are essential.
  • Other info: This role offers a chance to shape guest experiences in a luxury setting.

The predicted salary is between 36000 - 60000 £ per year.

The London EDITION is looking for its next Reservations Manager! We are looking for a driven, diligent and friendly Reservations Manager to join the team at The London EDITION hotel.

As Reservations Manager you will be responsible for:

  • Working with the Director of Revenue Management and Director of Sales & Marketing to develop strategic action plans for the management of both transient and group revenue.

Reservations Manager employer: The London EDITION

The London EDITION is an exceptional employer, offering a vibrant work culture that values collaboration and innovation. With a focus on employee growth, we provide ample opportunities for professional development and career advancement within the hospitality industry. Located in the heart of London, our hotel not only boasts a stunning environment but also offers unique benefits such as competitive remuneration, comprehensive training programmes, and a supportive team atmosphere that makes every day rewarding.
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Contact Detail:

The London EDITION Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Manager

✨Tip Number 1

Familiarise yourself with the hotel industry, particularly in reservations management. Understanding the latest trends and technologies used in this field can give you an edge during discussions with the hiring team.

✨Tip Number 2

Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with current Reservations Managers or hotel staff. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Research The London EDITION specifically. Knowing their brand values, customer service philosophy, and recent news can help you tailor your conversations and show genuine interest in the role.

✨Tip Number 4

Prepare to discuss your experience with revenue management strategies. Be ready to share specific examples of how you've successfully managed reservations and contributed to revenue growth in previous roles.

We think you need these skills to ace Reservations Manager

Customer Service Excellence
Strong Communication Skills
Attention to Detail
Revenue Management Knowledge
Strategic Planning
Team Leadership
Problem-Solving Skills
Data Analysis
Sales and Marketing Acumen
Proficiency in Reservation Systems
Adaptability
Time Management
Interpersonal Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reservations Manager position. Tailor your application to highlight your relevant experience in revenue management and sales.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to reservations and management. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive results.

Write a Personalised Cover Letter: Your cover letter should reflect your enthusiasm for the role and the hotel. Mention specific experiences that align with the responsibilities of the Reservations Manager and express why you want to work at The London EDITION.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail.

How to prepare for a job interview at The London EDITION

✨Know the Hotel Inside Out

Before your interview, make sure you research The London EDITION thoroughly. Familiarise yourself with its services, amenities, and unique selling points. This will show your genuine interest in the hotel and help you answer questions more effectively.

✨Demonstrate Your Strategic Thinking

As a Reservations Manager, you'll need to work closely with the Director of Revenue Management and the Director of Sales & Marketing. Be prepared to discuss your experience in developing strategic action plans and how you've successfully managed both transient and group revenue in the past.

✨Showcase Your People Skills

This role requires a friendly and approachable attitude. During the interview, highlight your interpersonal skills and provide examples of how you've built strong relationships with clients and team members. This will demonstrate that you're a good fit for the hotel's culture.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the hotel's goals, challenges, and team dynamics. This not only shows your enthusiasm for the position but also helps you assess if the hotel aligns with your career aspirations.

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