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- Tasks: Manage the order fulfilment process and ensure timely delivery of products.
- Company: Join a global manufacturing company with a strong reputation in supply chain excellence.
- Benefits: Enjoy a hybrid work model and competitive salary up to £45,000.
- Why this job: Be part of a dynamic team that values communication and efficiency in logistics.
- Qualifications: Experience in supply chain or logistics, with knowledge of SAP and excellent organisational skills.
- Other info: This is a temporary to permanent position based in West Drayton.
The predicted salary is between 36000 - 54000 £ per year.
Global Manufacturing company is seeking an experienced Order Fulfilment Coordinator to join their Supply Chain team at their offices in West Drayton. This is a temporary to permanent position and will pay up to £45,000 dependant on experience. This is a hybrid role and will involve working at their office in West Drayton 3 days per week.
The main responsibilities of the Order Fulfilment Coordinator will include:
- Managing the end-to-end order fulfilment process, ensuring the adequate delivery of the products.
- Managing indirect customer and carrier enquiries and complaints in a professional and timely manner whilst maintaining accurate records of all orders and deliveries.
- Proactively liaising with other departments to ensure that orders are properly managed.
- Ensuring effective and efficient scheduling of the deliveries, coordination and building of the export container shipments, supporting the inventory management process.
- Providing excellent service by ensuring that the relevant stakeholders are fully updated.
The ideal Order Fulfilment Coordinator will have the following knowledge, skills and experience:
- Previous experience of working in a similar role within a supply chain, logistics or warehousing environment.
- Experience of SAP or similar ERP system (required) and Salesforce (preferred).
- Excellent organisational skills and a high attention to detail.
- Ability to work to deadlines and maintain accuracy.
- Good communicator and an engaging facilitator.
- Computer literate, proficient in Excel and Outlook.
Contact Detail:
Pertemps Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfilment Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as SAP and Salesforce. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the supply chain and logistics field. Attend industry events or join relevant online forums to connect with others who may have insights about the role or the company, which can give you an edge during the interview process.
✨Tip Number 3
Prepare examples from your past experience that showcase your organisational skills and attention to detail. Be ready to discuss how you've successfully managed order fulfilment processes or resolved customer complaints in a timely manner.
✨Tip Number 4
Research the company’s values and culture. Understanding what they prioritise can help you tailor your responses during interviews and show that you’re a good fit for their team.
We think you need these skills to ace Order Fulfilment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain, logistics, or warehousing. Emphasise your familiarity with SAP or similar ERP systems, as well as your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Order Fulfilment Coordinator role. Mention how your previous experiences align with managing the end-to-end order fulfilment process and handling customer enquiries.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with stakeholders in past roles. This could include resolving complaints or liaising with different departments to ensure smooth operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pertemps Cambridge
✨Showcase Your Supply Chain Experience
Make sure to highlight your previous experience in supply chain, logistics, or warehousing during the interview. Be prepared to discuss specific examples of how you've managed the order fulfilment process and any challenges you've overcome.
✨Demonstrate Your Technical Skills
Since experience with SAP or similar ERP systems is required, be ready to talk about your proficiency with these tools. If you have experience with Salesforce, mention that too, as it’s preferred. Consider bringing examples of reports or processes you've managed using these systems.
✨Emphasise Your Communication Skills
As an Order Fulfilment Coordinator, you'll need to liaise with various departments and stakeholders. Prepare to discuss how you effectively communicate and resolve issues, especially when dealing with customer and carrier enquiries.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you had to manage tight deadlines or coordinate complex deliveries, and be ready to explain your thought process and actions.
