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- Tasks: Lead projects from start to finish, coordinating teams and managing client relationships.
- Company: Join ClearCourse, a leader in innovative POS solutions for retail and hospitality.
- Benefits: Enjoy hybrid work, 25 days leave, private medical cover, and wellness perks.
- Why this job: Make a real impact in a collaborative environment while enhancing customer experiences.
- Qualifications: Experience in project management, strong communication skills, and familiarity with SaaS or retail.
- Other info: PRINCE2 certification is a plus; we value proactive and adaptable team players.
The predicted salary is between 36000 - 60000 £ per year.
Company description: ClearCourse
Location: Waterlooville
Hours: Full Time (37.5 per week)
Are you a highly organised and proactive project manager with experience in SaaS, retail, or hospitality environments? Do you enjoy coordinating cross-functional teams, managing stakeholder relationships, and delivering projects that drive customer satisfaction? If so, we have an exciting opportunity for you at ClearCourse.
At ClearCourse, we provide cutting-edge POS solutions and integrated payment systems that help businesses in retail and hospitality operate more efficiently. Our innovative software empowers businesses to enhance operational performance and customer experience. As a Project Manager, you will play a vital role in the successful delivery of projects across our Swan and The EPOS Bureau products, ensuring they are delivered on time, within scope, and within budget.
What You'll Be Doing:
- Project Leadership and Coordination: Own the full project lifecycle, from initiation to closure. Lead client meetings, establish communication channels, and manage expectations. Coordinate with stakeholders across Product, Development, Implementation, and Training teams to plan and deliver projects. Proactively identify and mitigate project risks, resolving issues promptly and escalating where necessary.
- Client and Stakeholder Management: Serve as the primary point of contact for clients throughout the project lifecycle. Translate customer requirements into actionable plans, ensuring internal alignment. Manage stakeholder relationships, providing consistent updates and managing expectations.
- Project Planning and Execution: Create and maintain detailed project plans using project management tools. Ensure effective allocation and booking of resources to meet project milestones. Track project performance using appropriate metrics and tools. Oversee the delivery of tasks, ensuring scheduling and coordination for the project team.
- Reporting and Process Improvement: Produce regular status and risk reports for key stakeholders. Submit detailed project status updates to customers and internal teams. Conduct post-project reviews to gather feedback and drive continuous improvement.
What We're Looking For:
- Proven experience delivering full lifecycle projects.
- Project management experience with project planning tools.
- Proficiency in MS Office and project management software.
- Strong organisational, written, and verbal communication skills.
- Experience managing client relationships and working with cross-functional teams.
- Previous experience in retail, hospitality, or software implementation environments is advantageous.
Nice to Have:
- PRINCE2 certification or similar.
- Experience in software training, support, or implementation.
- Familiarity with financial and operational processes within project environments.
Personal Attributes:
- Self-motivated, proactive, and results-oriented.
- Excellent communication, planning, and organisational skills.
- Strong problem-solving skills with attention to detail.
- Adaptable with the ability to manage changing priorities and expectations.
- Effective time management and prioritisation skills.
- Professional demeanour with a commitment to exceptional customer service.
Why ClearCourse?
We offer a competitive salary and generous benefits package, including:
- Hybrid-working model with 25 days annual leave + your birthday off
- Volunteering days
- Life Assurance and Group Income Protection
- Private medical cover with cash plan
- Enhanced Company Pension
- Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships
- Retail discounts and an Employee Assistance Programme
If you’re looking to join a collaborative, forward-thinking business where your project management skills can make a real impact, we’d love to hear from you.
Contact Detail:
ClearCourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Familiarise yourself with ClearCourse's products and services, especially their POS solutions and integrated payment systems. Understanding their offerings will help you speak confidently about how your project management skills can enhance their customer experience.
✨Tip Number 2
Network with current or former employees of ClearCourse on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage cross-functional teams and deliver projects on time and within budget. Tailoring these examples to align with the SaaS, retail, or hospitality sectors will make your case stronger.
✨Tip Number 4
Showcase your problem-solving skills by discussing how you've proactively identified and mitigated risks in previous projects. This aligns well with the responsibilities outlined in the job description and highlights your proactive approach.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in SaaS, retail, or hospitality environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your project management skills and experience. Mention specific projects you've led, how you managed stakeholder relationships, and your approach to risk management.
Highlight Relevant Skills: In your application, emphasise your proficiency with project management tools and MS Office. Also, mention any certifications like PRINCE2 that could set you apart from other candidates.
Showcase Communication Skills: Since strong communication is key for this role, provide examples of how you've effectively communicated with clients and cross-functional teams in past projects. This will demonstrate your ability to manage expectations and deliver results.
How to prepare for a job interview at ClearCourse
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles in detail. Highlight specific projects you've led, focusing on the full lifecycle from initiation to closure, and how you managed cross-functional teams and stakeholder relationships.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of challenges you've faced in past projects and how you resolved them. This will showcase your ability to identify risks and implement effective solutions, which is crucial for the role at ClearCourse.
✨Familiarise Yourself with Their Products
Research ClearCourse's Swan and The EPOS Bureau products before the interview. Understanding their offerings will allow you to speak knowledgeably about how your skills can contribute to their success and improve customer satisfaction.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, project management methodologies they use, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
