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For Companies At a Glance
- Tasks: Assist customers with orders and quotations while supporting the operational team.
- Company: Join a leading company dedicated to improving UK manufacturing and customer satisfaction.
- Benefits: Enjoy full training, a supportive team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team where your contributions directly impact the industry.
- Qualifications: Customer service experience is essential; background in manufacturing is a plus but not required.
- Other info: Full training provided, so don't hesitate to apply even if you're new to the field.
The predicted salary is between 28800 - 43200 £ per year.
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.
Our Customer Service Advisor is a pivotal part of the branch team and its success, so get ready to be in demand. As long as you’re a team player with customer service experience, then this could be the role for you!
Ideally, you will have some background in manufacturing, MRO, PPE or a trade counter environment; however, full training will be provided, so don’t let this stop you from applying!
What could be more rewarding than knowing you are helping to improve UK manufacturing?
Role Requirements:- Generating and following up on customer quotations
- Processing customer orders accurately and efficiently
- Keeping track of back orders ensuring the order book is delivered on time and in full
- Supporting the operational team with converting spare parts, consolidating customer supply chain to Rubix
- Providing support to the stores team during annual leave coverage
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the manufacturing and MRO sectors. Understanding the terminology and processes will help you communicate effectively with both customers and suppliers, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service experience in conversations or interviews. Be ready to share specific examples of how you've successfully resolved customer issues or improved their experience, as this is crucial for a Sales Administrator.
✨Tip Number 3
Network with professionals in the industry. Attend relevant events or join online forums where you can connect with others in manufacturing or trade counter environments. This could lead to valuable insights and potential referrals.
✨Tip Number 4
Demonstrate your organisational skills during the application process. Mention any tools or methods you use to keep track of tasks and deadlines, as this will show that you're capable of managing customer orders and back orders efficiently.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in manufacturing or trade environments. Use specific examples to demonstrate your skills in generating quotations and processing orders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities of a Sales Administrator, particularly in supporting operational teams and managing customer orders.
Highlight Teamwork Skills: Since this role requires being a team player, emphasise your ability to work collaboratively. Provide examples of past experiences where you successfully contributed to a team, especially in customer service settings.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator role.
How to prepare for a job interview at Rubix
✨Showcase Your Customer Service Skills
Since the role heavily relies on customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Teamwork
As a Sales Administrator, you'll be part of a team. Share instances where you've collaborated with others to achieve a common goal. This will show that you're a team player and can contribute positively to the branch's success.
✨Familiarise Yourself with Industry Terms
Even if you don't have direct experience in manufacturing or MRO, it’s beneficial to understand some basic terminology. Research common terms related to parts, spares, and tooling to demonstrate your interest and willingness to learn.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gauge if the job is right for you but also leaves a positive impression.
