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For Companies At a Glance
- Tasks: Manage transport admin and support operations for efficient delivery services.
- Company: Join DX, a leading provider of delivery services across the UK and Ireland.
- Benefits: Enjoy competitive pay, healthcare, generous holidays, and career progression opportunities.
- Why this job: Be part of a supportive team that values equality and promotes a positive work culture.
- Qualifications: Previous transport experience preferred; strong communication and organisational skills required.
- Other info: Flexible working environment with a focus on employee well-being and development.
An exciting new Transport Supervisor opportunity at DX!
About Us
DX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. We provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. We have three divisions, DX Freight, DX Express and DX Logistics. Our approach is straight-forward and no-nonsense. Our goal is to Deliver Exactly to our customers' requirements. Key to what we do at DX is our people and we are incredibly proud of the dedicated team we have built.
At DX, we are committed to ensuring equality of opportunity for all irrespective of race, gender, disability, belief, sexual orientation, age or socio-economic background.
Benefits:
- Competitive Rates of Pay
- Life Assurance
- Enhanced Maternity & Paternity
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Company Pension Scheme
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression
Overall Purpose of Role
The role is to manage the transport administration by supporting the operation with all sub-contractor queries to ensure that the DX Service Centres are supported to deliver a service in line with Customer Service Level Agreements and Key Performance Indicators.
Main Responsibilities
- Ensure all trunk vehicles from SC's to the central hubs and back to the SC's are available.
- Ensure all details of any driver change / agency drivers are published to the operations team via the daily trunk update document.
- Take responsibility of organising additional vehicles as required.
- Maintain contractor files ensuring all compliance documentation is current.
- Manage cost by identifying areas of efficiency in the trunking network.
- Encourage and promote positive employee relations throughout the Operation encouraging a "Can Do" attitude.
- Provide administrative assistance to aid the night operation.
- Complete all reports accurately. Ensure all reports are kept to the strict timelines.
- Provide good quality pro-active information for the night and day shift so reporting is of a high standard and all sub-contractors are paid as per SLA.
- Communicate with all SC's to ensure the Hub is providing high quality service to them and they are conforming to company and customer SLA's each morning.
- Capture information to supply back and aid with revenue capture/protection.
Knowledge, Skills & Experience
- Previous experience in transport preferred.
- Previous experience in the Mail or Distribution industry.
- Understanding of DX Products is preferred but not essential.
- Ability to work on own initiative.
- Ideas driven and ability to formulate new methods to improve the operation.
- Able to communicate well with people.
- Able to produce reports in a concise manner.
- Knowledge of the UK transport/road network preferred.
- Good monitoring skills.
- Ability to collate information to forward plan events on the road.
- Proficient with Excel, Word, Outlook.
Personal Specifications
- Good communication and interpersonal skills.
- Attention to detail.
- Self-motivated and able to drive and motivate staff.
- Able to make clear and sound decisions whilst working under pressure.
- Flexible and positive to their approach to operational changes.
- Can do attitude.
- Able to work on own initiative without supervision.
- Forward planner.
- PC literate (Word, Excel, Outlook).
Transport Supervisor employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor
✨Tip Number 1
Familiarise yourself with the transport and logistics industry, especially focusing on the specific services offered by DX. Understanding their operations will help you speak confidently about how you can contribute to their goals during any discussions.
✨Tip Number 2
Network with current or former employees of DX on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your previous experience in transport or distribution in detail. Be ready to share specific examples of how you've improved operations or managed teams effectively, as this will demonstrate your capability to handle the responsibilities of a Transport Supervisor.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges that might arise in the role and how you would address them. This proactive mindset will impress the hiring team and show that you're ready to take on the responsibilities of the position.
We think you need these skills to ace Transport Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport and logistics. Emphasise any previous roles that involved managing transport operations or working with sub-contractors, as this aligns closely with the responsibilities of the Transport Supervisor role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at DX and how your skills match their requirements. Mention your ability to improve operational efficiency and your experience in the mail or distribution industry, if applicable.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as communication, attention to detail, and the ability to work under pressure. Provide specific examples from your past experiences that demonstrate these skills in action.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Transport Supervisor position.
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, make sure you research DX thoroughly. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Transport Knowledge
Since the role requires previous experience in transport, be prepared to discuss your past roles and how they relate to the responsibilities of a Transport Supervisor. Highlight any specific achievements or improvements you've made in previous positions.
✨Showcase Your Communication Skills
As a Transport Supervisor, you'll need to communicate effectively with various teams. During the interview, practice clear and concise communication. Use examples from your past experiences where you successfully managed team dynamics or resolved conflicts.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of examples where you've had to make quick decisions or manage unexpected changes in operations, and be ready to discuss them.
