At a Glance
- Tasks: Support client projects, ensuring high-quality delivery and exceeding expectations.
- Company: Lucid Group is a global healthcare communications agency transforming healthcare for over 20 years.
- Benefits: Enjoy flexible working, generous holiday, private health cover, and a bonus scheme.
- Why this job: Join a dynamic team that values growth, innovation, and making a real impact in healthcare.
- Qualifications: Experience in fast-paced environments; medcomms background is a plus but not essential.
- Other info: We embrace diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for individuals who have experience of executing client projects in an account, ensuring high quality that exceeds client expectations and ensuring projects are delivered on time and to budget. If this sounds like you read on!
Location
Our offices are in London, Macclesfield and Manchester. We are open to applications from all over the UK as we have remote and flexible hybrid working policies.
About Lucid Group
We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years. Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.
About The Role
A Senior Account Executive is a member of the Client Services team responsible for supporting the execution of client projects in an account, ensuring a high-quality delivery that exceeds client expectations. In this role you will support with client communications and financial management of assigned project(s) ensuring projects are delivered on time and to budget.
The Client Services team partner with our Medical Writing team and are responsible for the delivery of projects for our clients. The Account Management team work with available in-house expertise such as our creative team but also with third-party suppliers, and provide appropriate direction, ensuring projects exceed client expectations and are delivered to budget.
Responsibilities
- Delivering and continually improving the account administration and support to internal and external clients
- Understanding any roadblocks and providing solutions
- Understanding client’s key messages and positioning
- Building strong working relationships with our clients
- Contributing to proposals for our clients and articulating Lucid’s strategy
- Attending appropriate client meetings, ensuring they build confidence in the service Lucid provides
- Ensuring we exceed all clients’ expectations
- Ensuring all project deadlines are met, being clear on all details and requirements
They are ambassadors for Lucid Group, helping build the profile and client base of the Company.
What We’re Looking For
Essential skills:
- Experience in a fast-paced environment
- Analytical and proactive mindset
- Experience in meeting deadlines and managing multiple projects
Desirable skills:
- Experience within the medcomms/healthcare industry
- Experience working on innovative strategic programs for clients
- Life Science degree
- Experience in building strong client relationships
- Experience within an account management role
- Experience problem solving and providing solutions
If you look at this list and feel you don’t meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces.
Benefits Of Working With Us
Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include:
- Discretionary bonus scheme
- Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment)
- Cycle to work scheme
- 25 working days holiday, 1 Celebration Day of your choice, 3 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time)
- Flexible holiday buy and sell scheme
- Family friendly policies
- Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme
- 4x basic salary life assurance cover
- Medicash Healthcare Cash Plan (Level 1 company cover)
- Season Ticket Loans
- Regular incentive schemes aligned to individual and team performance
- Access to an employee discount platform with offers at 900+ retailers
What Does It Mean For Us To Be Lucid?
At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together. We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.
Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support. The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.
Equal Opportunity Employer
We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone. This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.
As part of our commitment to recruiting and supporting colleagues with disabilities, Lucid Group are a committed member of the UK Government’s Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by:
- Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role
- Anticipate and provide reasonable adjustments
- Support any existing employee who acquires a disability or long-term health condition
If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.
Lucid was started with a core ideology rooted in a legacy of innovation and dedication. For the past 20 years we have successfully transformed healthcare communications for the better. From our ambitious agency beginnings we have grown organically and through strategically aligned acquisition. We are currently based in 4 global locations, and our 500 worldwide colleagues are the trusted partners for 100s of top brands and client teams, big and small.
Senior Account Executive employer: Lucid Group
Contact Detail:
Lucid Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Executive
✨Tip Number 1
Familiarise yourself with the healthcare communications industry, especially the specific challenges and trends that affect account management. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Network with current or former employees of Lucid Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Senior Account Executive role.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed client projects, met deadlines, and exceeded expectations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges that might arise in the role and how you would address them. This proactive mindset will resonate well with the hiring team at Lucid Group.
We think you need these skills to ace Senior Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client project execution. Use specific examples that demonstrate your ability to exceed client expectations and manage multiple projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Lucid Group. Mention how your skills align with their values, particularly in delivering high-quality outcomes and building strong client relationships.
Showcase Relevant Skills: Emphasise your analytical mindset and problem-solving abilities in your application. Highlight any experience you have in the healthcare or medcomms industry, as this will resonate well with the hiring team.
Follow Application Instructions: Ensure you carefully follow all application instructions provided by Lucid Group. This includes submitting all required documents and adhering to any specified formats or guidelines.
How to prepare for a job interview at Lucid Group
✨Understand the Role
Make sure you have a clear understanding of the Senior Account Executive role and its responsibilities. Familiarise yourself with Lucid Group's services and how they align with client needs, as this will help you articulate your fit for the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in account management, particularly in fast-paced environments. Highlight specific projects where you exceeded client expectations and managed budgets effectively, as these examples will demonstrate your capability.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show genuine interest in their work and the company culture. This can be achieved by asking insightful questions about their projects and values, which will reflect your enthusiasm for the role.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous roles and how you overcame them. Lucid Group values proactive problem-solving, so sharing specific examples will illustrate your analytical mindset and ability to navigate obstacles effectively.