Service Engineer

London Full-Time 28800 - 42000 £ / year (est.) No home office possible

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Job Title: Service Engineers – Automatic Doors (Remote, London-Based)
Location: Remote (London-based candidates only)
Job Type: Full-time
Industry: Automatic Doors / Access Solutions
Start Date: ASAP
Salary: Competitive, based on experience

FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a number of dedicated and skilled Service Engineers to join our remote team.

As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients’ automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you’ll need to be London-based to attend site visits and collaborate with other team members effectively.

Key Responsibilities

Completion of PPM, reactive & modernization/upgrade calls.
Provide customer & colleague technical support & product modernization recommendations.
Completing door safety checks & investigating door incidents & customer complaints.
Provide on-site customer support to EQS customers.
Adhere to company processes & procedures & highlight improvement opportunities.
Deliver customer service & maintain QHSE compliance at all times.
Management & maintenance of your Tablet/paperwork, stock, vehicle, uniform & PPE.
Comply with all customer specific on-site arrival/pre-work/working/departure processes & procedures.
Complete mandatory box tests after all calls.
Participate in OOH rota duty.

What We\’re Looking For

Be a Team Player.
Offer a flexible approach to working hours.

EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005

EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.

SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence.

OTHER REQUIREMENTS: CSCS Card.

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Machinery Manufacturing

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Service Engineer employer: FAAC France

FAAC France is an exceptional employer that values innovation and quality in the automatic door systems industry. With a strong commitment to employee development, we offer a supportive remote work culture for London-based Service Engineers, providing opportunities for growth through hands-on experience and technical training. Our focus on teamwork and customer satisfaction ensures that you will play a vital role in delivering top-notch service while enjoying a competitive salary and flexible working hours.