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- Tasks: Join us as a Customer Service Administrator, handling inquiries and ensuring customer satisfaction.
- Company: Culina Logistics is a leading provider of refrigerated supply chain services for food and drink products.
- Benefits: Enjoy a supportive culture, career growth opportunities, and potential remote work options.
- Why this job: Be part of a thriving team where your contributions are valued and you can make a real impact.
- Qualifications: We're looking for enthusiastic individuals with strong communication skills and a passion for customer service.
- Other info: This role offers a chance to grow in a dynamic environment focused on excellence.
The predicted salary is between 28800 - 43200 £ per year.
Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina, we have a winning culture; we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!
An exciting opportunity has arisen for an enthusiastic, confident individual.
Contact Detail:
Culina Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the food and drink industry, especially regarding supply chain logistics. Understanding the specific challenges and regulations related to refrigerated products will show your enthusiasm and readiness for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Be prepared to discuss specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles, as this will demonstrate your capability in a similar environment.
✨Tip Number 3
Research Culina Logistics' company culture and values. During interviews or networking opportunities, reference how your personal values align with theirs, showcasing that you would be a great fit for their team-oriented environment.
✨Tip Number 4
Network with current or former employees of Culina Logistics on platforms like LinkedIn. Engaging with them can provide valuable insights into the company and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Culina Logistics' values and culture. Highlight how your personal values align with theirs in your application to show that you would be a great fit.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and any specific skills that relate to the food and drink industry. Use keywords from the job description to catch their attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've excelled in previous customer service roles and how you can contribute to their winning culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Culina Group Limited
✨Understand the Company Culture
Before your interview, take some time to research Culina Logistics and their winning culture. Familiarise yourself with their values and how they support a positive work environment. This will help you demonstrate that you align with their ethos during the interview.
✨Showcase Your Customer Service Skills
As a Customer Service Administrator, you'll need to highlight your experience in handling customer queries and resolving issues. Prepare specific examples from your past roles where you successfully managed customer interactions, especially in high-pressure situations.
✨Demonstrate Enthusiasm and Confidence
Culina is looking for enthusiastic and confident candidates. Practice speaking clearly and positively about your experiences. Show genuine interest in the role and the company, as this can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows that you're engaged and interested in the position. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you gather information but also demonstrates your proactive attitude.
