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For Companies At a Glance
- Tasks: Create amazing guest experiences and manage hotel operations with flair.
- Company: Join the vibrant Moxy team, part of the Marriott family, known for fun and stylish hospitality.
- Benefits: Enjoy health plans, discounted stays, food perks, and generous holiday allowances.
- Why this job: Be part of a dynamic culture that values energy, communication, and teamwork.
- Qualifications: High energy, great people skills, and some experience in the service industry preferred.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 20000 - 30000 £ per year.
Main Tasks & responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We're looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Contact Detail:
Moxy Chester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your personality! The Moxy brand is all about having fun and being energetic, so during any interactions, whether in person or over the phone, let your enthusiasm shine through. This will help you stand out as someone who embodies the Moxy spirit.
✨Tip Number 2
Familiarise yourself with the Moxy brand and its values. Understanding what makes Moxy unique will allow you to speak confidently about how you can contribute to creating positive guest experiences, which is a key part of the role.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Crew Member, giving you an edge in your approach during interviews.
✨Tip Number 4
Prepare to discuss your multitasking abilities. Since the role requires balancing various tasks while maintaining great service, think of specific examples from your past experiences that demonstrate your skills in this area.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the tasks of a Crew Member at Moxy.
Craft a Personal Statement: Write a personal statement that showcases your personality and enthusiasm for the role. Mention your high energy, communication skills, and any relevant experience in the service industry.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Include specific examples of how you've managed guest experiences or worked in fast-paced environments.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moxy Chester
✨Show Your Energy
As a Crew Member, high energy is key. Make sure to convey your enthusiasm during the interview. Smile, maintain good eye contact, and express your excitement about the role and the Moxy brand.
✨Demonstrate Your People Skills
Since the job involves interacting with guests, be prepared to share examples of how you've successfully engaged with customers in the past. Highlight your ability to create positive experiences and handle various situations with ease.
✨Highlight Your Multi-Tasking Abilities
The role requires balancing multiple tasks at once. Be ready to discuss times when you've successfully managed several responsibilities simultaneously, showcasing your organisational skills and ability to work under pressure.
✨Familiarise Yourself with Relevant Systems
If you have experience with hotel systems like Opera or Micros, mention it! Even if you don't, showing a willingness to learn and adapt to new technologies can set you apart. Research these systems beforehand to demonstrate your initiative.
