Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure guests have a fantastic experience during the night shift.
- Company: The Hoxton, Shoreditch is a vibrant hotel in the heart of East London.
- Benefits: Enjoy competitive pay, 19.6 days holiday, and wellness support.
- Why this job: Join a fun team, create memorable experiences, and grow your skills.
- Qualifications: A positive attitude and eagerness to learn are key; previous experience is a bonus.
- Other info: Free meals during shifts and annual diversity events to celebrate and learn.
The predicted salary is between 22000 - 30000 £ per year.
The Hoxton, Shoreditch is located in a former car park and has evolved into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, with 210 bedrooms, the Apartment, and two in-house restaurants: Hoxton Grill and Llama Inn.
What's in it for you:
- Competitive salary
- 19.6 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and access to various ways to support your physical & mental wellbeing.
- Confidential hotline for any support you require and a network of mental health first aiders.
- Retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Meals provided during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest.
- Free night at The Hoxton every year and additional rewards when you hit significant milestones.
- Opportunities to progress and switch roles as part of a global family of brands.
- Training to help you settle into your role and broaden your skillset.
- Extra time off to volunteer with partner charities.
- Regular team get-togethers, including team drinks and bi-annual parties.
- Enhanced family leave for when you're expanding your family.
- An annual diversity and inclusion calendar of events.
What you'll do:
- Ensure our guest experience never flags, even at night, treating guests as individuals and making their stay special.
- Manage the coming and going of guests, ensuring all bills are correct.
- Work with all teams to maintain busy operations and assist the Night Manager with overbooking levels.
- Answer phones, sort out requests, and involve the team as needed, acting as the one-stop-shop for guests.
What we're looking for:
- Someone with a helpful attitude who isn't easily flustered; confidence and problem-solving skills are key.
- Previous hotel experience is beneficial but not essential; eagerness to learn is important.
- A desire to be yourself; no clones in suits here.
- A passion for hospitality and creating memorable experiences for guests and colleagues.
- A collaborative spirit, leaving egos at the door to get things done.
- A willingness to try new things and embrace different approaches.
- A commitment to being part of a supportive and fun team.
Contact Detail:
The Hoxton Shoreditch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with The Hoxton's unique vibe and culture. Understanding the brand's ethos will help you connect with the team and demonstrate your passion for hospitality during any interactions.
✨Tip Number 2
Network within the hospitality industry, especially in East London. Attend local events or join online groups to meet people who might have insights about working at The Hoxton or similar establishments.
✨Tip Number 3
Prepare to showcase your problem-solving skills. As a Night Receptionist, you'll need to handle various guest requests and issues independently, so think of examples from your past experiences where you've successfully resolved challenges.
✨Tip Number 4
Be ready to express your enthusiasm for creating memorable experiences. The Hoxton values a personal touch, so think about how you can make guests feel special and welcome, even during the night shift.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality or customer service. Emphasise any roles where you've had to work independently or manage guest interactions.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for hospitality. Mention why you want to work at The Hoxton and how you can contribute to creating memorable experiences for guests.
Showcase Your Attitude: In your application, convey your positive attitude and eagerness to learn. The Hoxton values helpfulness and confidence, so make sure to express these qualities clearly.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at The Hoxton Shoreditch
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences. Share examples of how you've gone above and beyond for guests in previous roles or how you would handle specific situations to ensure a great stay.
✨Demonstrate Problem-Solving Skills
Since the role requires working independently at night, be prepared to discuss how you handle unexpected challenges. Think of scenarios where you've had to think on your feet and resolve issues quickly.
✨Emphasise Your Attitude and Team Spirit
The Hoxton values attitude over experience, so highlight your willingness to learn and adapt. Talk about how you work well in a team and support your colleagues, especially in a smaller night team setting.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Night Receptionist position. Ask about the team dynamics, training opportunities, or how they celebrate successes within the hotel. This shows you're genuinely interested in being part of their community.
