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- Tasks: Lead a dynamic team, ensuring exceptional customer service and product knowledge.
- Company: Join a supportive retail environment focused on helping parents with their unique journeys.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for personal growth.
- Why this job: Be part of a passionate team making a real difference in customers' lives.
- Qualifications: No prior experience needed; just bring your enthusiasm and love for helping others.
- Other info: Perfect for high school and college students looking for a rewarding part-time role.
The predicted salary is between 28800 - 43200 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, ...
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor / Team Leader
✨Tip Number 1
Showcase your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing exceptional support and guidance.
✨Tip Number 2
Familiarise yourself with the products we offer. Being knowledgeable about our range will not only impress us but also demonstrate your commitment to helping customers make informed decisions.
✨Tip Number 3
Prepare to discuss your leadership style. As a Team Leader, it's important to convey how you motivate and support your team, so think about your past experiences in leading a team effectively.
✨Tip Number 4
Emphasise your ability to create a welcoming environment. Share any experiences where you've contributed to a positive atmosphere in a retail setting, as this aligns perfectly with our store's values.
We think you need these skills to ace Retail Store Supervisor / Team Leader
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Retail Store Supervisor / Team Leader position. Understand the key responsibilities and skills required, such as product knowledge and customer service expertise.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management or team leadership. Emphasise any previous roles where you provided exceptional customer service or led a team, showcasing your ability to create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the company's values. Mention specific experiences that demonstrate your ability to connect with customers and lead a team effectively.
Showcase Your Soft Skills: In your application, emphasise soft skills such as communication, empathy, and problem-solving. These are crucial for a role that involves guiding customers through their purchasing journey and creating a supportive atmosphere.
How to prepare for a job interview at Mamas & Papas
✨Showcase Your People Skills
As a Retail Store Supervisor, you'll be leading a team and interacting with customers daily. Highlight your experience in managing teams and providing excellent customer service. Share specific examples of how you've built rapport with customers or resolved conflicts.
✨Demonstrate Product Knowledge
Since the role involves offering product insight, it's crucial to show that you understand the products you'll be selling. Research the company's offerings and be prepared to discuss them confidently. Mention any relevant experience you have with similar products.
✨Emphasise Your Leadership Style
Discuss your approach to leadership and how you motivate your team. Be ready to provide examples of how you've successfully led a team in the past, focusing on your ability to inspire and support others in their roles.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations in the store. Think about potential challenges you might face as a supervisor and prepare thoughtful responses. This will demonstrate your problem-solving skills and readiness for the role.
